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- This topic has 6 replies, 3 voices, and was last updated 5 years, 7 months ago by Sonl Sinha.
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April 11, 2019 at 1:03 am #121338
I have a problem importing demo content of the Business Consulting theme to my WP site. This is what I have done so far:
I updated my site´s WP to latest version
Updated all plugins
Downloaded and installed the Business Consulting theme
Followed theme’s instructions (from theme’s documentation) on how to install demo content.
On this last step installation fails. I used Worpress Importer (as sugested in documentation) and another importer called “One click Demo Import” and both failed. Both importers fails with errors like these :
[ERROR] Failed to import “themebar.zip” (Media)
[ERROR] Failed to import “business-consulting.zip” (Media)
[ERROR] Failed to import “business-consulting.zip” (Media)I have a complete log file if required.
April 11, 2019 at 5:40 am #121352Hi,
Kindly ask your hosting provider to change these settings:
memory_limit = 256M
upload_max_size = 64M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000Regards,
DaveApril 11, 2019 at 5:07 pm #121409Server settings have been updated as suggested, but the error still appears.
When I use the WordPress Importer , these are the errors I get:
Failed to import Media “themebar.zip”
Failed to import Media “business-consulting.zip”
Failed to import Media “business-consulting.zip”The error appears pretty fast in the WP screen, so I dont think a timeout would be the cause of this.
When I used The “One click Demo Import”, log messages are more detailed:
—Upload files—
Widget file was not uploaded. Error: Specified file failed upload test.—Upload files—
Customizer file was not uploaded. Error: Specified file failed upload test.—Upload files—
Redux file was not uploaded. Error: Specified file failed upload test.—Upload files—
The import files were successfully uploaded!
Initial max execution time = 30
Files info:
Site URL = http://quality-telecom.net
Data file = /home2/juanrcuervo/public_html/wp-content/uploads/2019/04/businessconsulting.wordpress.2019-01-17.xml
Widget file = not defined!
Customizer file = not defined!
Redux files:
not defined!——
New AJAX call!
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New AJAX call!
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New AJAX call!
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New AJAX call!
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New AJAX call!
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New AJAX call!
[ERROR] Failed to import “themebar.zip” (Media)
[ERROR] Failed to import “business-consulting.zip” (Media)
[ERROR] Failed to import “business-consulting.zip” (Media)Is there any other workaround to this ? Maybe importing this media using FTP or ssh ?
April 12, 2019 at 9:35 am #121434Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
DaveApril 15, 2019 at 1:46 pm #121615Hi,
Which XML do you want, business consultation or its solution? IT Solution XML is currently installed in it.
Regards,
DaveApril 15, 2019 at 2:43 pm #121619As a feedback, I installed WordPress in a local server. Did all configurations adjustments you suggested but importing errors still appears, so I believe this error is related to theme’s XML file.
Im working now with Bussiness Consulting Theme in my site quality-telecom.net
Images, menus and widgets looks ok now.I assume you imported Demo data manually. If you could tell me how you did it, I would appreciate it.
Thanks a lot !
April 16, 2019 at 11:45 am #121685This was resolved from our end.
Regards,
Shri -
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