Can't access themes though I have paid account

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  • May 21, 2017 at 11:33 pm #72842
    BrandonBrandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    Hello!

    For some reason I can’t download some themes. I can’t download the hosting theme, or the html theme “bright”. There are some others that it won’t let me get as well. Why could this be?

    Thanks!

    May 21, 2017 at 11:35 pm #72843
    BrandonBrandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    I was also curious if we are able to download the html versions of other themes?

    Thanks!

    May 22, 2017 at 7:16 am #72872
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi Brandon,

    Unfortunately all themes gives you access only to WordPress themes and we do not provide access to HTML themes within that.

    Will make it clear in the All Themes package list as well i thought i did write WordPress themes.

    Regards,
    Brad

    May 22, 2017 at 2:30 pm #72983
    BrandonBrandon
    Member
    • Topics: 13
    • Replies: 21
    • Total: 34
    Member since: June 15, 2016

    No Problem! I completely understand, as it does say WordPress Themes. But I don’t have access to all the WordPress themes.

    As I said, I can’t download the hosting one, the game developer one or a few others. Why would these be excluded from my download options? I’d like to try them out!

    Also, are we able to pay an extra fee to access HTML themes? I notice there is one HTML option listed among the wordpress options.

    Thanks.

    May 22, 2017 at 6:04 pm #72994
    AzzouziAzzouzi
    Participant
    • Topics: 14
    • Replies: 24
    • Total: 38
    Member since: October 10, 2016

    +1 same probleme

    May 23, 2017 at 5:24 am #73037
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Given access to those themes.

    HTML can be bought separately.

    Will add more HTML templates then will decide on their package.

    Regards,
    Shri

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