Home › Forums › All Other Themes › Cant change video
- This topic has 12 replies, 6 voices, and was last updated 7 years, 10 months ago by Sonl Sinha.
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AuthorPosts
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December 9, 2015 at 8:20 pm #16270
Hi there,
I have Bakery Pro and I’m trying to change the “bakery in progess” video. I’ve put the iframe into the code.. and even deleted the code and reput it in, but it still displays the video that came with the purchase and won’t display mine..
Is there something I’m doing wrong?
December 10, 2015 at 7:39 am #16294Hi,
This is a bug, We will resolve it and send you the update by tomorrow.
Regards,
ShriDecember 11, 2015 at 12:16 pm #16385Hi,
The video issue was resolved from our end. Kindly check and confirm.
Regards,
ShriDecember 11, 2015 at 1:41 pm #16394It still looks the same on my end. Is there something I have to do to make the update take effect?
December 13, 2015 at 7:57 pm #16536Hi Shri, can you confirm that I have to do something on my end? thanks
December 14, 2015 at 9:29 am #16561Hi Kalie,
We will send you the updated theme soon.
Regards,
ShriJanuary 9, 2016 at 9:15 pm #18150Hi, I have the same issue. I can`t change the video. Could you resolved it?
regards.January 11, 2016 at 5:35 am #18223Hi Tamara,
We will send you the updated theme soon.
Regards,
ShriJanuary 11, 2016 at 5:38 am #18224Hi Tamara,
Given you re-access to the theme. Kindly download the updated theme via sktthemes.net/my-account and activate some other theme, delete the previous theme and upload this new one and activate.
Regards,
ShriFebruary 6, 2017 at 2:19 pm #61050hi, there.
i have Bakery Pro.
i also have same problem. can you send me the updated theme?February 7, 2017 at 7:49 am #61137Hi Hiroaki,
You kindly need to pay us $9 for the re-access as your access has expired.
Kindly send us the details here: sktthemes.net/contact and we will send you back the payment link.
Regards,
ShriFebruary 7, 2017 at 7:54 am #61140Hello Shri
Can you please assist me with my problem? I am a pro and paid member.
February 7, 2017 at 1:19 pm #61198Please do not bump in other’s posts and please create your own topic.
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