Home › Forums › All Other Themes › Contact form on white pro theme
- This topic has 11 replies, 3 voices, and was last updated 8 years ago by Sonl Sinha.
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AuthorPosts
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October 27, 2016 at 9:32 am #50990
Hello,
I have not found your conatct form so I decided to use the contact form 7 plugin.
I have used following link in section 2: Contact Us but only received “404 Not Found Looks like you have taken a wrong turn…..
Don’t worry… it happens to the best of us.If I go to the link directly http://coolartdesigns.de/e-mail-kontakt/ I suddenly have two contact forms.
Here are my questions. Why does the link for the contact button does not work?
Why do I have two contact forms?
How can I use you contact form and how do I find it?Thank you
HansOctober 27, 2016 at 9:36 am #50992Hi Hans,
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
DaveOctober 27, 2016 at 10:23 am #51003Dave,
my url was in my former e-mail.Hans
October 27, 2016 at 11:28 am #51035Hi Hans,
We already have your website URL. Send us the Admin details of your website via sktthemes.net/contact
Regards,
DaveOctober 27, 2016 at 11:55 am #51038What kind of admin details are you asking for?
You don’t want to log-in as an admin do you??October 27, 2016 at 12:23 pm #51043Hi Hans,
Yes exactly want to login as an admin so as to solve your problem.
Regards,
ShriOctober 27, 2016 at 12:40 pm #51047Hello Shri,
Due to bad experiences I am not really excited to give somebody access to the website as an admin! Can’t you just let me know what is causing the problem?
Best regards
HansOctober 27, 2016 at 12:57 pm #51050Hi Hans,
Kindly go to contact page and select the page template “Full Width” to remove sidebar contact form.
For the contact link on slider:
Go to Appearance>>Theme Option>>Homepage Slider and you will find contact us button link option. Add this URL there: http://coolartdesigns.de/en/kontaktformular/Regards,
BradOctober 27, 2016 at 1:57 pm #51060Hello Brad,
that you for your advise. I now know that your contact form is located in the side bar. Maybe you should put that in your documentation of the theme. 😉I was not talking about the contact button in the slider. I was talking about the contact button in section 2 contact banner. Even if the link is right you will get a 404 message. If you use the link directly it works http://coolartdesigns.de/e-mail-kontakt/
Best regards
HansOctober 27, 2016 at 2:03 pm #51062Hello Brad,
I just realized that the stuff with % ist causing the problems http://coolartdesigns.de/e-mail-kontakt/%20%E2%80%8E
This seam to come from the theme because oroginally it is a part of the permalink.Hans
October 27, 2016 at 2:14 pm #51063OK found it!
It was a “blank” between the slash and the apostrophe that was causing it!
Thanks for your support and your patience!
Hans
October 28, 2016 at 4:57 am #51100Okay great 🙂
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AuthorPosts
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