Contact form on white pro theme

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #50990
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    Hello,
    I have not found your conatct form so I decided to use the contact form 7 plugin.
    I have used following link in section 2: Contact Us but only received “404 Not Found Looks like you have taken a wrong turn…..
    Don’t worry… it happens to the best of us.

    If I go to the link directly http://coolartdesigns.de/e-mail-kontakt/ I suddenly have two contact forms.

    Here are my questions. Why does the link for the contact button does not work?
    Why do I have two contact forms?
    How can I use you contact form and how do I find it?

    Thank you
    Hans

    #50992
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi Hans,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #51003
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    Dave,
    my url was in my former e-mail.

    Hans

    #51035
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi Hans,

    We already have your website URL. Send us the Admin details of your website via sktthemes.net/contact

    Regards,
    Dave

    #51038
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    What kind of admin details are you asking for?
    You don’t want to log-in as an admin do you??

    #51043
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Hans,

    Yes exactly want to login as an admin so as to solve your problem.

    Regards,
    Shri

    #51047
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    Hello Shri,

    Due to bad experiences I am not really excited to give somebody access to the website as an admin! Can’t you just let me know what is causing the problem?

    Best regards
    Hans

    #51050
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi Hans,

    Kindly go to contact page and select the page template “Full Width” to remove sidebar contact form.

    For the contact link on slider:
    Go to Appearance>>Theme Option>>Homepage Slider and you will find contact us button link option. Add this URL there: http://coolartdesigns.de/en/kontaktformular/

    Regards,
    Brad

    #51060
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    Hello Brad,
    that you for your advise. I now know that your contact form is located in the side bar. Maybe you should put that in your documentation of the theme. 😉

    I was not talking about the contact button in the slider. I was talking about the contact button in section 2 contact banner. Even if the link is right you will get a 404 message. If you use the link directly it works http://coolartdesigns.de/e-mail-kontakt/

    Best regards
    Hans

    #51062
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    Hello Brad,

    I just realized that the stuff with % ist causing the problems http://coolartdesigns.de/e-mail-kontakt/%20%E2%80%8E
    This seam to come from the theme because oroginally it is a part of the permalink.

    Hans

    #51063
    HansHans
    Participant
    • Topics: 26
    • Replies: 70
    • Total: 96
    Member since: October 12, 2016

    OK found it!

    It was a “blank” between the slash and the apostrophe that was causing it!

    Thanks for your support and your patience!

    Hans

    #51100
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Okay great 🙂

Viewing 12 posts - 1 through 12 (of 12 total)
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