cutsnstyle – PHP version trubles with hosting

[Ondřej Dobiáš]

Hello, i buy cutsnstyle pro version, becouse i found out the contact form 7 did not work (my hosting was PHP 5.3) i change the hosting services to diferent company but now we hove trubles with the theme 🙁 . Hosting company writing me the problems are the theme *cutsnstyle* is coded for PHP 5.3 . But new hosting is on version 7.0.19 (and lowest PHP what they support is 5.6, becouse version 5.3. is no longer supported )

is there any update for theme ? Can you pls help me solve this problem ? I allready buy also all yours theme for the 99dol. (from diferent account) but if this can not be solve its a big problem for me 🙁

thank you for yours advice

[Sonl Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Chris

[Ondřej Dobiáš]

I sended to you did it come ? Sometimes my emails go to spam 🙁

[Ondřej Dobiáš]

4 days And no answer ? Evžen od Young get thé mail with login information ? 🙁 Just Tell mě od Is IT posible. Have to Tell my client 🙁

[Ondřej Dobiáš]

Did You get the email ???

Thank You for answer.

[Sonl Sinha]

Hi,

Login details not received yet, kindly send it again via sktthemes.net/contact and mention this forum URL while replying so that we understand what needs to be done.

Regards,
Chris

[Ondřej Dobiáš]

i send it 2 days to go. did you receve the massage ? before i sendet also trought the form. thank you for answer.

[Sonl Sinha]

Hi,

I did reply on the email as well.

Regards,
Shri

[Ondřej Dobiáš]

hi nothink come 🙁 needer in spam 🙁 . Can you use please a gmail ? [email protected] thank you.

[Ondřej Dobiáš]

but yours marketing information abouth new themes coming 🙁

still not get the email as answer from you. thank you.

[Sonl Sinha]

Already replied several times its the hosting problem. As a theme support we are not supposed to solve email problems of server i hope you understand our limitations of support.

This is not a theme problem but problem of your hosting.

Get a better recommended hosting as given in this list: https://wordpress.org/hosting/

You won’t have such problems.

Regards,
Shri

[Ondřej Dobiáš]

Thank you for answer i do not know if you understundt me well. the problem is not abouth the hosting, spoke with hosting abouth it and they say the problem is your theme not support last php version (hosting php is 5.6 and bigger (yours theme coded for version 5.3)). is it true ? What php version for is your theme ? Is there any update of theme for support the latest version of php ?

thank you for yours patiance and answer.

[Sonl Sinha]

Of course our themes will work with 5.6 Infact forget 5.6 our themes, demos and our website is currently on PHP 7.2

So obviously your hosting (which is of course not one of the recommended WordPress hosting) just wants to blame us for this instead of their own capabilities.

A theme is part of the whole WordPress ecosystem which includes database, its core files and plugins apart from a theme.

So why is the theme being questioned is another discussion altogether. Basically hosting has no idea about WordPress it seems and just wants to point out theme.

We asked you to use contact form 7 plugin. Now tell me how in the whole world is a plugin related to the theme. Its the plugin which is independent and that is not working that means your hosting is just giving excuses.

As i said kindly use recommended hosting from this link: https://wordpress.org/hosting/ You won’t have any further troubles.

Regards,
Shri

[Ondřej Dobiáš]

thank you for your information.

[Sonl Sinha]

🙂

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