Decor theme – logo tab missing

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  • September 28, 2023 at 12:32 pm #207681
    NigelNigel
    Participant
    • Topics: 177
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    Member since: March 17, 2016

    Hi

    in the customize/header/site title and logo section, the logo tab/editing area is missing.

    I’m working on a duplicate copy of the original so you can see in the image below the left is the copy, the right is the original

    https://beautifulhomesputney.co.uk/wp-content/uploads/2023/09/missing-tab-combined.jpg

    the origial has the tab, in the copy it is missing

    I need to update the logo but with no access I can’t complete (client waiting!)

    all other features working OK

    thanks

    September 29, 2023 at 10:32 am #207695
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31076
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected]

    We’ll check and revert back to you.

    Regards,
    Chris

    September 29, 2023 at 11:47 am #207700
    NigelNigel
    Participant
    • Topics: 177
    • Replies: 322
    • Total: 499
    Member since: March 17, 2016

    sent

    September 29, 2023 at 2:45 pm #207702
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31076
    • Total: 31076
    Member since: August 16, 2013

    Hi,

    We have checked, This is working absolutely fine.

    Kindly see screenshot:
    https://ibb.co/mRQHQkk

    Regards,
    Chris

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