Demo slider image still showing

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  • #205546
    ElizabethElizabeth
    Participant
    • Topics: 4
    • Replies: 5
    • Total: 9
    Member since: January 8, 2016

    I’m using the CutnStyle Pro theme. Even though I deleted all the demo slider images and captions, one demo image keeps showing after the sliders I created. At first I only had 2 sliders, so I added a 3rd one but the same image still shows as a 4th slider.

    Here’s the link to my site: http://new.radiancefairfax.com/. The 4th slider with no caption is the one that should not show. In the theme customization screen, this image doesn’t show in the slider sidebar or the home page preview. It only shows on the frontend.

    #205556
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #205579
    ElizabethElizabeth
    Participant
    • Topics: 4
    • Replies: 5
    • Total: 9
    Member since: January 8, 2016

    Thanks, I’ve sent this info.

    #205601
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #225873
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Q. I’ve moved my site to production: https://radiancefairfax.com/ and have encountered the same issue. I had a slider that I needed to delete (#6). I removed the image and content but the image continued to show. I then permanently deleted the image, so now the slider disappears (all info moves up on the page) before looping back to the first image. I need this fixed ASAP??

    Ans: Slider issue have been resolved.

    Regards,
    Chris

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