Event Planners: Home Section 5 not showing up on Firefox

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  • #113396
    dddd
    Participant
    • Topics: 40
    • Replies: 44
    • Total: 84
    Member since: December 15, 2016

    Hi,
    I’m using Event Planners theme. On the home page www.srcparty.com/src everything is showing up fine except Around The Web (Home Section 5) when I pull the website up on Firefox. (its fine on other browsers).

    Here’s the code I used per the theme documentation:

    [titlearea align=”center” title=”Around” titlelast=”The Web” subtitle=”” titlecolor=”#42162a” titlelastcolor=”#42162a” seperatorcolor=”transparent”]
    [client_area]
    [client url=”https://www.theknot.com/marketplace/src-party-center-grass-valley-ca-405891″ image=”http://www.srcparty.com/src/wp-content/uploads/2018/12/theknot-300.png”]
    [client url=”https://www.weddingwire.com/biz/src-event-rentals-grass-valley/61b6434d5c805f0c.html” image=”http://www.srcparty.com/src/wp-content/uploads/2018/12/Weddingwire-vert.png”]
    [client url=”https://www.theunion.com/news/business/meet-your-merchant-maxx-and-kimberly-hermann-in-the-business-of-making-parties-stress-free/” image=”http: //www.srcparty.com/src/wp-content/uploads/2018/12/TheUnion.png”]
    [client url=”https://www.nevadacitychamber.com/members/src-party-center/” image=”http://www.srcparty.com/src/wp-content/uploads/2018/12/nevada-city-chamber.png”]
    [client url=”https://www.yelp.com/biz/src-party-rentals-and-supplies-grass-valley” image=”http://www.srcparty.com/src/wp-content/uploads/2018/12/yelp.png”]
    [/client_area]

    Thanks for your assistance,
    Diane

    #113464
    dddd
    Participant
    • Topics: 40
    • Replies: 44
    • Total: 84
    Member since: December 15, 2016

    Hi, regarding the above support question…now it’s not working in Safari either. Any idea why it’s not working? Appreciate your help.

    Diane

    #113499
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #113526
    dddd
    Participant
    • Topics: 40
    • Replies: 44
    • Total: 84
    Member since: December 15, 2016

    Hi Dave…need to add the following issues:

    Go To Rentals (is now Home section 1) and is not showing up.
    As Seen In (previously Around the Web – Home section 5) Is also not showing up.

    I turned off the animation and resized the images but that didn’t work. The section title shows up but not the section code – which I copied from the documentation and then replace as appropriate.

    Also, for some reason, I’m not able to replace the sidebar on the Rental page (http://www.srcparty.com/src/rentals/ – formerly the SHOP page). I can change it on the other pages.

    I did email support but thought it better to add the issues here rather than emailing them. Thanks for your help and attention.
    Diane

    #113698
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Issue resolved from our end. Kindly check and confirm

    Regards,
    Dave

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