i am not allowed to customize GRAVIDA theme

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  • March 9, 2020 at 10:55 am #146662
    Ann AmadiAnn Amadi
    Participant
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    Member since: March 8, 2020

    i purchased Gravida theme and downloaded the zip, but i tried customizing it on my site, a message came “not allowed to customize”. And again some of the theme features disappeared.

    Here is my site url: jilfarms.com

    March 9, 2020 at 11:13 am #146669
    Ann AmadiAnn Amadi
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: March 8, 2020

    i purchased Gravida theme and downloaded the zip, but i tried customizing it on my site, a message came “not allowed to customize”. And again some of the theme features disappeared.

    Here is my site url: jilfarms.com
    my admin url: https://jilfarms.com/wp-admin/

    March 9, 2020 at 11:14 am #146670
    Sonl SinhaSonl Sinha
    Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

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