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  • #193814
    Giampaolo RibaldiGiampaolo Ribaldi
    Participant
    • Topics: 31
    • Replies: 38
    • Total: 69
    Member since: April 21, 2016

    Hi,

    I installed the SKT SPA theme, installed and activated all plugins and proceeded to install the demo content. It just gets stuck on “Importing, please wait!” and will not load. I wait for 1 hour but nothings happen.

    Can you please help me?

    Thank You

    #193840
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #193875
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30977
    • Total: 30977
    Member since: August 16, 2013

    Hi,

    Kindly ask your host to change these settings:

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Regards,
    Chris

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