Infotech theme mouse scroll slow on all pages

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  • #228566
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Does multiple DEMO import of the same theme affects/restrict usage of the theme? Here are some issues encountered. Any settings/configuration to check?

    Note: removed some section of the page.
     
    Issue 1: skt-infotech.zip demo imported successfully, modified the theme pages but mouse scroll up/down is not functioning as normal for all pages, it dosent scroll using mouse scroll/slow and pages are shaking when view the site (site is under construction. Both Production/Staging in wordpress has same mouse scroll issue) . You need to use page scroll instead.

    Issue 2: Renamed each Service Title, 3 out of 8 services didn’t apply the [sidebar-menu menu=’services’]. All other service pages shows correctly. Copy the same HTML code that is working but the 3 service pages doesn’t have side menu though contents are displaying. Code below

    [sidebar-menu menu=’services’]

    <style>/*! elementor – v3.7.8 – 02-10-2022 */<br />.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style>
    <h2>Sed ut perspiciatis unde omnis.</h2>
    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.https://www.youtube.com/watch?v=XHOmBV4js_E
    <h3>At vero eos et accusamus et iusto odio.</h3>
    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

    #228570
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL and screenshots of your issues.

    Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

    #228591
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Website is under staging and same issue even in production. URL is https://rz9.1c3.myftpupload.com/

    Mouse scroll/slow and pages are shaking no screenshot, uploaded screenshot for the 3 service pages doesn’t have side menu to https://imgbb.com

    https://ibb.co/zVJ63jYz
    https://ibb.co/kgDQhzQ3
    https://ibb.co/VccPKsZZ

    #228592
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Also, does multiple DEMO import of the same theme affects/restrict usage of the theme or can I use it multiples times?

    #228600
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #228613
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Hello Dave, sent an email with all details you requested. Thank you

    #228626
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi,

    All given changes have been done. Kindly check and confirm.

    Kindly clear the cache before checking.

    Regards,
    Dave

    #228648
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Hello Dave, thank you for fixing most of my page issue. I noticed the page header/title name for all pages is not there anymore except on the blog page. How I can restore each page header/title name? Thank you

    #228649
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Also, the contact Page can you restore both the original Contact Layout 1 and Contact Layout 2 elementor page. Seems the elements are messed up e,g. doesn’t show the google map. contact info details on Layout 1. Same on Layout 2, the contact info details not there. Thank you

    #228659
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #228674
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Thank you, Dave looks good now. Appreciate it much!

    #228678
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi melvin,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Dave

    #228681
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Thanks Dave, will definitely provide feedback.

    I am working on another website using the Accommodation theme. After demo import ONLINE RESERVATION is missing and not displaying on respective pages. I tried to create the form but looks like it is not working for me.

    #228689
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31158
    • Total: 31158
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Dave

    #228696
    Melvin DCMelvin DC
    Participant
    • Topics: 2
    • Replies: 8
    • Total: 10
    Member since: February 22, 2025

    Hello Dave, sent email more details on [email protected]. Thank you

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