Issue with scroll on home page

[Vanessa Gómez]

Hi,

We have detected a problem with the vertical scrolling when moving through the home page blocks of various web pages that we have designed. When moving forward with the mouse wheel the movement is not fluid, it stops at some points and at others it moves forward or backwards to specific points.

We don’t know if this problem is due to some theme configuration or is related to Elementor.

We have disabled all the entry animations of the different blocks and we have verified that the scroll setting is disabled in the page settings.

These are some of the web pages in which we have detected the problem:

www.llaganwood.com
www.edvconstructors.com
wwww.restaurantgolfbeach.com

How can we fix this issue?

Thank you very much for your help!

Regards,
Vanessa

[Sonl Sinha]

Hi,

Kindly send us the URL of the site and WordPress admin details for all these sites via email at [email protected].

We’ll check and revert back to you.

Regards,
Dave

[Vanessa Gómez]

Hi,
Info sent via contact form.

Regards,
Vanessa

[Sonl Sinha]

Hi,

The scrolling issue has been resolved. Please clear the browser cache and check.

Regards,
Dave

[Vanessa Gómez]

Hi,

Good job. The problem has been corrected on all 3 web pages. Thank you very much!

Can you explain how you were able to correct it? We are discovering other pages with the same problem and if you explain how to correct it we can do it ourselves.

Regards,
Vanessa

[Sonl Sinha]

Hi,

We have removed codes from line number 1505 to 1859 from other.js file.

Kindly go to Theme folder >> assets >> js >> other.js file.

Regards,
Dave

[Vanessa Gómez]

Hi,

I have been reviewing the other.js file, specifically the indicated lines of code, but I don’t know exactly if I should delete all the lines, edit some…
I prefer not to touch anything so as not to break the web page. 🙁

I will send you via contact form the access data to the pages in which the scroll problem needs to be corrected, so that you can correct it.

Thank you very much for your help!

Regards,
Vanessa

[Sonl Sinha]

The issue has been already fixed, no need to do anything now.

Regards,
Sonal S Sinha

[Vanessa Gómez]

Hi Sonal,

Thank you very much for your help!

Regards,
Vanessa

[Sonl Sinha]

🙂

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