JS error

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  • July 15, 2016 at 8:14 pm #40597
    Melanie MelcherMelanie Melcher
    Participant
    • Topics: 6
    • Replies: 13
    • Total: 19
    Member since: October 13, 2015

    Dear SKT-Team,

    i request your help relating to the error below. I’m using Media Gallery.

    Hello,

    today i created a new page with a new gallery on

    http://www.melanie-melcher.de/index.php/2016/07/13/hochzeit-von-katrin-lars/

    Sometimes the gallery is visible, sometimes it’s not visible. Sometimes you need to refresh the browser.

    Yesterday also a new page with a new gallery was created. But on this page are no mistakes.

    http://www.melanie-melcher.de/index.php/2016/07/12/hochzeit-in-xanten/

    I’m using Version 1.8.58 and the latest version of wordpress.

    Please help me to find the bug.

    Kind regards,
    Christian

    Rates wrote: There is JS error on the first page called by your theme which prevent gallery to show:

    Uncaught TypeError: Cannot read property ‘url’ of undefined: /wp-content/themes/skt_full_width_pro/js/supersized.3.2.7.min.js

    Dear Rattus,

    thanks for your information. How can i fix this error? Now the second pace is also affected by this error.
    http://www.melanie-melcher.de/index.php/2016/07/12/hochzeit-in-xanten/

    Kind regards,

    Christian

    July 15, 2016 at 8:24 pm #40598
    Melanie MelcherMelanie Melcher
    Participant
    • Topics: 6
    • Replies: 13
    • Total: 19
    Member since: October 13, 2015

    Now i got the information from Codeasily, that this mistake is definetly caused by the theme.

    July 15, 2016 at 8:26 pm #40599
    Melanie MelcherMelanie Melcher
    Participant
    • Topics: 6
    • Replies: 13
    • Total: 19
    Member since: October 13, 2015

    Rates wrote: Please ask your theme developer about this error. I can’t help you with this.
    Seems like there should be some background sliding images (behind the site’s content), but you are not set them up and this causing the error.

    July 19, 2016 at 7:20 am #40837
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi Melanie,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    July 21, 2016 at 9:02 am #41175
    Melanie MelcherMelanie Melcher
    Participant
    • Topics: 6
    • Replies: 13
    • Total: 19
    Member since: October 13, 2015

    Thanks for your fast feedback.

    I will send you the admin details this evening. Is it possible that there are to many pictures in the gallery (there are 165 pictures)? Today i wrote a new comment with 45 pictures and there is no error.

    Kind reards,

    Christian

    August 3, 2016 at 6:54 pm #42692
    Melanie MelcherMelanie Melcher
    Participant
    • Topics: 6
    • Replies: 13
    • Total: 19
    Member since: October 13, 2015

    Did you already get a solution?

    Kind regards,

    Christian

    August 4, 2016 at 11:34 am #42758
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Christian,

    You can remove our photo gallery in case of problem and kindly use NextGen gallery which allows zip upload as well so you can very well add 165 images.

    Regards,
    Shri

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