Online Coach Theme

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  • January 31, 2020 at 5:14 pm #144248
    Tracey KinchellaTracey Kinchella
    Participant
    • Topics: 13
    • Replies: 7
    • Total: 20
    Member since: June 23, 2017

    Hi SKT

    I uploaded the new online coach pro theme (downloaded the version from my account today) and it crashes wordpress and instead of getting the admin log in screen it gives me a blank screen. All plugins deactivated. If I deactivate the theme via cpanel I can gain access to wordpress admin panel once again. not working with 7.1 7.2 or 7.3 php versions

    Can anyone one of the team advise please. This is the theme the client has asked for.

    Kind regards

    Tracey Kinchella

    February 3, 2020 at 5:52 am #144294
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31096
    • Total: 31096
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    February 4, 2020 at 11:45 am #144379
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31096
    • Total: 31096
    Member since: August 16, 2013

    Hi,

    Also send us your FTP details via email:[email protected]

    Regards,
    Dave

    February 11, 2020 at 11:53 am #144749
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31096
    • Total: 31096
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Dave

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