page header NOT displaying

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  • April 16, 2020 at 1:30 pm #149532
    Rachel KirkRachel Kirk
    Participant
    • Topics: 43
    • Replies: 108
    • Total: 151
    Member since: October 25, 2019

    hi I have re-built this page with Elementor Pro, but the page header isn’t displaying ?

    https://southwarkyouth.groundworksites.com/?page_id=3175

    The custom header doesn’t show either.

    Please help!

    April 17, 2020 at 12:21 pm #149665
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31166
    • Total: 31166
    Member since: August 16, 2013

    Hi,

    Your website is on under construction mode. Therefore we are unable to check the issue.

    Regards,
    Brad

    April 17, 2020 at 12:22 pm #149666
    Rachel KirkRachel Kirk
    Participant
    • Topics: 43
    • Replies: 108
    • Total: 151
    Member since: October 25, 2019

    I KNOW, Can I give you my login details?

    April 17, 2020 at 12:46 pm #149680
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31166
    • Total: 31166
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

    April 17, 2020 at 1:34 pm #149708
    Rachel KirkRachel Kirk
    Participant
    • Topics: 43
    • Replies: 108
    • Total: 151
    Member since: October 25, 2019

    I have sent it.

    thanks

    April 17, 2020 at 1:52 pm #149717
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31166
    • Total: 31166
    Member since: August 16, 2013

    okay

    April 20, 2020 at 1:16 pm #149877
    Rachel KirkRachel Kirk
    Participant
    • Topics: 43
    • Replies: 108
    • Total: 151
    Member since: October 25, 2019

    Hi, I really need a response on this please. As I’m working to a tight deadline. thanks

    April 21, 2020 at 4:27 am #149902
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31166
    • Total: 31166
    Member since: August 16, 2013

    Hi,

    Given details are not working. Kindly send correct details again via email:[email protected]

    Regards,
    Brad

    April 21, 2020 at 7:55 am #149953
    Rachel KirkRachel Kirk
    Participant
    • Topics: 43
    • Replies: 108
    • Total: 151
    Member since: October 25, 2019

    I believe the problem was caused by switching from SKT builder to Elementor. I have decided I need to select another theme built with Elementor. So no more action needed on this one. thanks

    April 21, 2020 at 9:18 am #149965
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31166
    • Total: 31166
    Member since: August 16, 2013

    Cool

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