Parallax effect on the header

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  • #46604
    Valerie THENOTValerie THENOT
    Member
    • Topics: 8
    • Replies: 8
    • Total: 16
    Member since: September 17, 2014

    Hi,
    On your demo website, there is a parallax effect on your logo. The size of the header changes when I scoll down the pages. Why I don’t have this effect on my paid version ?
    http://nouveau.feedback-management.fr/
    Thank you for your help,

    Valérie

    #46609
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Valerie,

    The theme was updated but the core files were also changed which will lead to loosing data of your website.

    Also your support period of 1 year is over and you need to pay $18 for lifetime access or $9 for 1 year support whichever you might choose to do it now.

    Regards,
    Shri

    #46619
    Valerie THENOTValerie THENOT
    Member
    • Topics: 8
    • Replies: 8
    • Total: 16
    Member since: September 17, 2014

    Ok, how can I pay these §18 now ? Do I have to pay ro update my theme. You write that I will loose data, do you mean that the database is affected by the update ?

    #46704
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi,

    Yes you will have to reset up the homepage again. Is that okay with you?

    Regards,
    Shri

    #46726
    Valerie THENOTValerie THENOT
    Member
    • Topics: 8
    • Replies: 8
    • Total: 16
    Member since: September 17, 2014

    Hi Shri,
    No problem to reset the home page. This is what I am doing actually. Please let me know what to do to upgrade my theme.
    Thanks,
    Valérie

    #46852
    Valerie THENOTValerie THENOT
    Member
    • Topics: 8
    • Replies: 8
    • Total: 16
    Member since: September 17, 2014

    Hi,
    Could you give me an answer because I would like to move forward now.
    Thanks,

    Valérie

    #46867
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Valerie,

    Kindly email us here: sktthemes.net/contact and we can quickly send you the payment link for re-access to the theme.

    Regards,
    Shri

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