Parallaxme Pro slider not working

[Donald]

This morning I was really excited to start working with my new Parallaxme Pro theme.

Immediately, I discovered that the Homepage slider will not work, and instead just shows a never ending “progress circle” of frustration.

What is the solution to fixing this problem?

I have applied the recommended “jQuery(window).load(function() {” fix in functions.php, but this does not make any difference. The never ending circle icon remains unchanged.

As always, thank you for your help to fix this glaring problem.

– Don Smith

[Sonl Sinha]

Hi Don,

Kindly show us your website URL.

Regards,
Brad

[Donald]

Hello Brad. Thank you for your response.

The website URL where we tried to use Parallax Me Pro is http://pawsitiveworks.com/pw/, but since Parallax Me Pro wouldn’t work correctly (shows a never ending “progress circle” instead of the homepage slider), we switched to using Blendit.

Several days later, you have now gotten back to me with “show us your website URL,” so I quickly made a new directory and uploaded Parallax Me Pro to show you the never ending “progress circle” it produces. The new directory is http://pawsitiveworks.com/bf/.

Now, as it turns out, instead of showing the never ending “progress circle,” Parallax Me Pro gets stuck on the first demo slide without rotating through the complete set of five slides. At least this is an improvement of sorts.

Clearly, there seems to be something wrong with the Parallax Me Pro homepage slider, but now (at least in this directory) it gets stuck on a slide instead of getting stuck on the endless progress circle.

So for now, please check out http://pawsitiveworks.com/bf/ to see what you can discern.

As always, thank you for your help. — Don Smith

[Sonl Sinha]

Hi Don,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonl Sinha]

Hi Don,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Brad

[Donald]

Yes, you are right. It’s fixed now.

Is this problem fixed just on this particular installation of Parallaxme Pro only, or is the problem actually fixed within the Parallaxme Pro theme itself, so that this problem will not happen again on any future installation of Parallaxme Pro?

[Sonl Sinha]

Hi Donald,

Theme was updated so use the updated theme from this website also kindly don’t post HTML characters within the slider title and description.

Regards,
Shri

[Donald]

You have written to me that “this issue was resolved from our end,” and that the (Parallax Me Pro) “theme was updated so use the updated theme from this website.” I presume that means from among the group of purchased themes that are within my account.

So as you recommended, I logged into my account, and downloaded the “latest” Parallax Me Pro theme from among the themes that are in my account. I then uploaded the theme to my WordPress site to use.

To my most profound frustration, this “latest” Parallax Me Pro theme still doesn’t work. In the case of my most recent attempt to use it, the theme just gets stuck on the first demo slide without rotating through the complete set of five slides.

I really would like to use the Parallax Me Pro theme, but whatever you did to “fix” it did not fix the Parallax Me Pro theme that is in my account. Is there something else I need to do to get this theme that I purchased to work correctly?

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