Problems loading theme back up

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  • #57408
    MarcMarc
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: March 30, 2016

    Hi,

    I bought your fitness pro theme a couple of months ago and had it installed on my wordpress site, i then bought another theme and used this for a while but i didnt really like it as yours was much better. I have installed your theme back onto wordpress and there seems to be some interference from the theme i have just deleted, which is causing some errors on your themes sections. Any help rectifying this problem would be greatly appreciated. My website URL is http://bespokephysique.co.uk/ if seeing the problem helps diagnose the problem easier.

    Thanks Marc

    #57459
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Marc,

    Kindly go to Setting>>reading>>Select your latest posts

    You have to remove all the shortcodes in the pages that you have created for another themes.

    Regards,
    Dave

    #57512
    MarcMarc
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: March 30, 2016

    Hi Dave,

    Thanks for the prompt response, i have managed to do the first part, but am unsure about were to look to remove the shortcodes as i am pretty new to building websites. Should i be looking in the coding of the theme???

    Thanks Marc

    #57562
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Marc,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #57566
    MarcMarc
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: March 30, 2016

    Hi Dave,

    Thanks for you help,i have forwarded SKT themes my log in details as requested.

    Thanks Marc

    #57631
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Marc,

    This issue was resolved form our end. Kindly check and confirm.

    Unyson plugin conflict with the theme.

    Regards,
    Dave

    #57660
    MarcMarc
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: March 30, 2016

    Hi Dave,

    I have just checked the theme now and everything seems to be working again.
    Thanks for all your help.

    Marc

    #57785
    Sonl SinhaSonl Sinha
    Participant
    • Topics: 0
    • Replies: 10
    • Total: 10
    Member since: November 20, 2013

    If you found our service good kindly review us here:
    https://www.sktthemes.org/forums/topic/reviews-and-testimonials/

    Regards,
    Dave

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