Problems with Contact Us form

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  • #10635
    Olivia SkrzypekOlivia Skrzypek
    Participant
    • Topics: 9
    • Replies: 11
    • Total: 20
    Member since: May 14, 2015

    Hello, I am using IT Consultant PRO theme. On Contact Us Page I used shortcode [contactform]  and the form is appearing just fine on the page. However, when contact request submitted thru that form, nothing is being sent to the e-mail. Website is: www.computax.org. Thank you!

    #10658
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi,

    Kindly remove our default form and use contact form 7 plugin and replace our shortcode with the plugin shortcode

    Regards,
    Shri

    #11165
    Kazim RazaKazim Raza
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: September 2, 2015

    On my Contact us page it doesn’t even give me the option to have a contact us form

    #11197
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    You have to post the shortcode of contact form. Check the shortcode in Appearance>Theme Options>Shortcodes.

    Regards,
    Shri

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