Scrolling problems

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  • #228616
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    Hello.

    We are also having problems scrolling the site. Can you help?
    Site https://cinematherapy.org/

    #228652
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31157
    • Total: 31157
    Member since: August 16, 2013

    Hi,

    Unfortunately your theme subscription has expired.

    Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/movie-wordpress-theme/

    Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.

    Regards,
    Chris

    #228661
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    Hi. Ok, already done. I paid and purchased the theme again

    #228666
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31157
    • Total: 31157
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #228667
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    Just sent it to email:[email protected]

    #228668
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    And look at one more problem, please. The slider does not load images on the smartphone. The slider itself loads, but only the background is on it.

    #228669
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    I didn’t write about the slider very accurately right away. So I’ll add. The slider works in the Russian version of the site, but it doesn’t load in the English and Ukrainian versions.

    #228675
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31157
    • Total: 31157
    Member since: August 16, 2013

    Hi,

    Issues have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #228683
    Sergey KSergey K
    Participant
    • Topics: 4
    • Replies: 38
    • Total: 42
    Member since: February 1, 2021

    Yes, everything works

    Thank you

    #228691
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31157
    • Total: 31157
    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

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