SKT Clean pro – responsive video

[Szabolcs Szőcs-T.]

Hi Chris,

Yesterday we tested on 10.1″ tablet, and the video isn’t displayed, just a white place.
The screen size is 1280 x 800, we checked on PC – with this size – and the video it’s ok, but on tablet not.
Could you help us what can be the problem?

[Sonl Sinha]

Hi,

Can you send us the screenshot of your issue? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Chris

[Szabolcs Szőcs-T.]

Yes, here is: http://wpteszt.postamegtakaritas.hu/20170728_124245/

[Szabolcs Szőcs-T.]

http://imgur.com/a/AC2pC

Here you can see, what’s the problem

[Sonl Sinha]

Hi,

Update the Flash Player that will surely enable the Video playing.

Regards,
Chris

[Szabolcs Szőcs-T.]

Hi Chris,

Thank you.
Is it possible to inactivate the video section if Flash player isn’t updated, to avoid this white place?

[Sonl Sinha]

Hi,

Kindly go to Appearance>>Theme Options>>Basic Settings>>Custom CSS Box:

Add this code there:

@media screen and (min-width:768px) and (max-width:1024px) {
#videosection { display:none !important;}
}

Regards,
Chris

[Szabolcs Szőcs-T.]

Hi Chris,

Ok, Thank you!

[Sonl Sinha]

🙂

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