SKT Towing Pro questions

[emilia.lahti]

Hello,

My website URL is: https://valkonverstas.fi/ . Could you help me with the following questions:

1. I would like to remove the upper navigation bar where it says the contact e-mail address and the contact phone number. To give an example from the demo website, the upper navigation bar says ‘[email protected]’, ‘(800) 323 456 897′ and ’24/7’. Could you tell me where I can do this?

2. Whenever I publish any changes on the website, I can see the changes live instanteneously on the website on the device that I am logged in on. For example, if I am logged in on WordPress on a laptop, I can see the changes live as soon as I publish them. If I look at the website on a different device, such as my mobile, I cannot see the changes live right away. It takes hours for me to see the changes live, meaning that also to my customers it takes very long to see any changes performed. It did not use to be like this. Can you think of any reasons for this and help me with this?

3. I am having issues with the hamburger menu on mobile. The three last items on the menu do not show when the menu is opened. Whenever a user tries to scroll down to see the full list of items, the menu gets stuck and the last three items cannot be accessed at all. Could you help me solve this?

Kind regards and thanks,
Emilia

[Sonl Sinha]

Hi Emilia,

Your support for the theme has expired.

Kindly re-purchase the theme from here to get support: https://www.sktthemes.org/shop/towing-wordpress-theme/

Regards,
Sonl Sinha

[emilia.lahti]

Hey Sonl,

Thanks for the fast reply. I have now repurchased the theme like you suggested!

Kind regards,
Emilia

[Sonl Sinha]

Hi,

1. I would like to remove the upper navigation bar where it says the contact e-mail address and the contact phone number. To give an example from the demo website, the upper navigation bar says ‘[email protected]’, ‘(800) 323 456 897′ and ’24/7’. Could you tell me where I can do this?

Ans: This is already done.

2. Whenever I publish any changes on the website, I can see the changes live instanteneously on the website on the device that I am logged in on. For example, if I am logged in on WordPress on a laptop, I can see the changes live as soon as I publish them. If I look at the website on a different device, such as my mobile, I cannot see the changes live right away. It takes hours for me to see the changes live, meaning that also to my customers it takes very long to see any changes performed. It did not use to be like this. Can you think of any reasons for this and help me with this?

Ans: This problem could be due to cache. Kindly clear the cache after doing any changes on the website.

3. I am having issues with the hamburger menu on mobile. The three last items on the menu do not show when the menu is opened. Whenever a user tries to scroll down to see the full list of items, the menu gets stuck and the last three items cannot be accessed at all. Could you help me solve this?

Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

@media screen and (max-width:767px) {
.header .header-inner .nav ul li a { padding: 2px 10px !important;}
}

Regards,
Dave

[Author]

Posts