Theme installation and upload problems

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  • #552
    Sonl SinhaSonl Sinha
    Keymaster
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    Member since: June 12, 2013

    This sticky is being created because many times we have been getting the same error message from clients saying that they uploaded the theme but it says missing stylesheet or broken theme error.

    Here is what you need to understand. When we deliver the final files to any client the zip includes WordPress theme files, database and xml data of the theme for sample content, uploads folder for images of the theme and plugins external if used. Along with this the zip includes documentation of the theme and how to use it.

    Hence it is always necessary to first download the zip, extract it and check for the theme folder. And then only upload the theme folder either using ftp or via zipping the theme folder separately uploading it from WordPress admin section.

    As said and we keep on saying with any difficulties faced with installation we have free installation of any of our themes that gets purchased.

    #1155
    Tod PettyTod Petty
    Member
    • Topics: 0
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    • Total: 1
    Member since: July 1, 2014

    Is there a fix to this yet, so that you don’t have to go through this to get the theme installed?

     

    #1375
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    @Lisa: Currently all themes are getting major overhaul. It may take us well under 1 year to complete the process whereby all the themes would be coming in default with content and you just have to install a theme.

    #1376
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Currently ParallaxMe Pro and Pathway PRO allow for the same.

    #1384
    Xavier Bishop RubillosXavier Bishop Rubillos
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: July 25, 2014

    How Can i install the theme? Is there anything to extract or install to install the theme? it keeps failing everytime i will install the theme…

    #1392
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    • Total: 6997
    Member since: June 12, 2013

    Hi Xavier,

    We are already in touch and we will respond back today to your email response helping you with installation.

    Regards,
    Shri

    #1447
    Xavier Bishop RubillosXavier Bishop Rubillos
    Member
    • Topics: 1
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    • Total: 3
    Member since: July 25, 2014

    How Do I change the Colors Please Help me

    #2021
    samuel levysamuel levy
    Member
    • Topics: 0
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    • Total: 1
    Member since: October 8, 2014

    i just purchase the pro

    how do i upgrade to pro on my website?

    #2022
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    • Total: 6997
    Member since: June 12, 2013

    Hi,

    It has been documented here: http://sktthemesdemo.net/documentation/full-width-documentation/#upgrading-to-pro-version

    Please let us know if you run into any problems.

    Regards,
    Shri

    #2151
    Olivia BryantOlivia Bryant
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: October 12, 2014

    On my website, http://webuyorsellhouses.com/ on the home page you’ll see that the dots are to the far left of the page, is there anyway to fix that?

    Also, when i try to change the main pictures on the Contact us and about us page, the image wil only duplicate. Is there a way to change that image without it duplicating?

    Thanks, Olivia

    #2155
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Olivia,

    Send us the WordPress admin details via email: [email protected] will check why the dots are going on left side and also add the about us, contact us and other pages.

    Regards,
    Shri

    #2162
    obréjan philippeobréjan philippe
    Member
    • Topics: 0
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    • Total: 5
    Member since: September 28, 2014

    hello

    And thank you for your reply , I have a question because I do not know how to have the same appearance as the theme gravida I bought , featured on this page: https://www.sktthemes.org/themes/gravida -Corporate – wordpress- theme /

    How to appear at the same time on the home page , portfolio , blog posts , the testimonial, and everything you see on your example.

    #2164
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi,

    Is your website this one? http://logisticsolutionsfrance-container.com/

    Regards,
    Shri

    #2166
    obréjan philippeobréjan philippe
    Member
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: September 28, 2014

    Yes, how to have the latest blog accuiel

    big thank you

    #2169
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Sent you the reply via email.

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