Theme installation and upload problems

[obréjan philippe]

merci beaucoup, comment faites vous?

[Anthony Proulx]

When I tried to install via add theme in wp, I get “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

[Sonl Sinha]

Hi,

Its a php.ini problem. Kindly contact host and ask them to increase your max upload filesize to above 10mb.

Regards,
Shri

[Ahnaf Hossain]

Hello,

on my website the theme doesnt show properly. www.rnofinancial.com.au

I have followed the document but still could not fix it. Can someone help me please.

I have already send a email to support ( 3 days ago)  but havent receive any ans.

 

Please help.

[Sonl Sinha]

Hi,

Sure. Send us WordPress admin details as well as FTP details via email at [email protected]

Please note we are during our Diwali vacation and will be back from 28th hence the delay in reply. We will surely install your theme on Tuesday i.e 28th. Send us the details as stated above.

Regards,
Shri

[Anthony Proulx]

When I activate this theme, my pages comes up completely in one big column, the slider photos are all at the bottom and not sliding at all. The main navigation’s font is all funky and you cant event read the links… I had to deactivate it because it wasn’t working, so sending you a link really wouldn’t do much good because I can’t leave it live.. yet.

 

Thanks!
Ase

[Sonl Sinha]

Hi Ase,

Not sure why SKT Full Width PRO will appear like this. Just set up a coming soon or maintenance plugin and it shouldn’t show the site in front end but only after login.

Send us WordPress admin details via email: [email protected]

And we will check what is the problem.

Regards,
Shri

[Olivia Bryant]

Hi, I was wondering why my theme looks different on my website than it does on your demo theme.

For instance the slider you have isn’t like the slider that’s shown on my website. Is this because i’m not a premium customer?

My website is: webuyorsellhouses.com

[Sonl Sinha]

Hi,

We have given you re-access to the theme download. Download the updated theme again by going to: sktthemes.net/my-account/

use your email id and password (use forgot password if you have forgotten the password).

And then download the updated theme which looks exactly like the demo.

Regards,
Shri

[Rodrigo Santos]

Hi!

I bought the Blend It theme and when I uploaded it, I received a message saying that the theme is missing the style sheet style.css

How to proceed?

[Sonl Sinha]

We have free installation service just send us WordPress admin details and ftp details and we will install the theme with demo content for you.

Or else you can extract the zip and upload themes, uploads, plugin etc and set up demo content using MySQL or XML file.

In case you can’t do it on your own we have offered to do the same. Send us details via email at: [email protected]

Regards,
Shri

[Peter Xanthakos]

Hi – I’m trying to upload the fullwidth pro theme (from the download I was sent) and I keep receiving the following error: The uploaded file exceeds the upload_max_filesize directive in php.ini.

 

[Sonl Sinha]

Hi,

Its problem of hosting. Kindly call them to increase upload size to 5mb. Or else via ftp you can extract the zip and then upload the theme in wp-content/themes/ folder.

Regards,
Shri

[Jack Kershaw]

I cant find dummy content in my theme?

[Sonl Sinha]

Hi,

Here it is: https://slack-files.com/T02T6CHHY-F035E4DUP-fc4dc1

You can download the file or copy paste the content in an .xml file

Let us know for any other problems.

Regards,
Shri

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