There is a problem in the iPad

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  • #7859
    Yuhki EndohYuhki Endoh
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    Member since: February 24, 2015

    In the iPad, you can not tap the images arranged on the top page.
    Does it this can be solved?

    The iPhone, with animation when you tap, you can jump to the desired page by tapping in a state of change, you can not tap the iPad.

    Since you are buying the theme, I hope as soon as possible modifications.

    #7861
    Yuhki EndohYuhki Endoh
    Member
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    Member since: February 24, 2015

    Portfolio of Portfolio Block is operational, only the top page does not operate.

    #7866
    Sonl SinhaSonl Sinha
    Keymaster
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    Member since: June 12, 2013

    Which theme? Photodock?

    #7868
    Yuhki EndohYuhki Endoh
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    Member since: February 24, 2015

    Yes
    In the case of iPad, a very small area that you can tap.

    #7869
    Yuhki EndohYuhki Endoh
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    Member since: February 24, 2015

    Please look so took to video
    https://youtu.be/E4iOKs4rY5U

    #7872
    Yuhki EndohYuhki Endoh
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    Member since: February 24, 2015

    iPhone also can not tap when the screen on its side.

    #7873
    Sonl SinhaSonl Sinha
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    Member since: June 12, 2013

    Understood. Give me time till Monday and will solve it for you.

    Thanks for the video.

    Regards,
    Shri

    #8013
    Sonl SinhaSonl Sinha
    Keymaster
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    Member since: June 12, 2013

    Solved the issue. Given you re-access to the theme till 30th June. Kindly download the theme from here:
    sktthemes.net/my-account/ (use forgot password in case you forgot)

    Theme Instructions after download:

    Kindly visit Appearance>Themes>Activate some other theme for the time being.

    Then click on old Pro theme and delete it. Don’t worry deleting the theme doesn’t delete its settings at all.

    Then visit Appearance>Themes>Add New and upload the zip you just downloaded of the new theme.

    And Activate.

    That’s it. Hope you enjoy the updated latest theme.

    Regards,
    Shri

    #8101
    Yuhki EndohYuhki Endoh
    Member
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    Member since: February 24, 2015

    Thank you for the work of FIX.

    when you have the iPad to the side and can not tap.
    iPhone okay.
    iPad and iPad mini can not tap.

    Please be resolved by looking for the cause.

    #8104
    Sonl SinhaSonl Sinha
    Keymaster
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    Member since: June 12, 2013

    Can you tell us the resolution of iPad? is it 1024 when in landscape mode?

    Regards,
    Shri

    #8127
    Yuhki EndohYuhki Endoh
    Member
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    Member since: February 24, 2015

    yes
    upload the video later

    #8151
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Fixed it. Kindly re-download. Have given you access. Instructions after download remain same.

    Regards,
    Shri

    #8236
    Yuhki EndohYuhki Endoh
    Member
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    Member since: February 24, 2015

    Thank you so much !

    #8279
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
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    • Total: 6997
    Member since: June 12, 2013

    🙂

    Regards,
    Shri

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