unresponsive menu

[premawebdesign]

Hi,

I am an ALL themes customer. I have created a site for a client http://wmtrailcollective.org/ The menu is unresponsive in the mobile layout. Can you please take a look at this?

Thank you,
Melanie

[Sonl Sinha]

I used Android phones Moto G6, One Plus 5T and Samsung. I also used iPhone 6s and 7plus.

Which mobile phone and browser does the problem of unresponsive happen?

Regards,
Shri

[premawebdesign]

Hi Shri,

I have a galaxy s6 edge. Others have reported the issue as well, but unsure what phones they have.

The issue is AFTER selecting a menu item. Using drop down on mobile layout I can select from the menu once, but then cant even get the drop down to respond after that to navigate to another page.

Thanks for looking at this.
Melanie

[Sonl Sinha]

HI Melanie,

We did check this again and couldn’t find any issues.

Will it be possible for you to get a screen video may be. I am sorry if i am asking too much.

Regards,
Shri

[premawebdesign]

Hi Shri,

You are not asking too much! Grateful for your help. I am attaching 2 videos via imgur

Thanks again!
Melanie

[Sonl Sinha]

Alright will wait for the videos.

Regards,
Shri

[premawebdesign]

Sorry about that…they did not attach in my previous response

You can see video here:

https://premawebdesign.sharefile.com/d-sfd243eb7c9f4214a

Thank you!

[Sonl Sinha]

HI Melanie,

Kindly go to Appearance » Customizer » basic » Custom CSS Box add CSS
.touchon #simple-menu { z-index: 999999 !important; }

Regards,
Shri

[premawebdesign]

Thank you!

That fixed it!

[Sonl Sinha]

Kindly give us a review here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/17/

Regards,
Shri

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