URGENT – Broken Shop page – after u fixed our account page

Home Forums SKT Biz/Corp Theme Support URGENT – Broken Shop page – after u fixed our account page

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  • #70843
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    URGENT – Broken Shop page – after u fixed our account page
    Thanks for fixing the account login page but now the shop page is broken – this is urgent and important!

    #70844
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    Please help!

    #70845
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    OUR SHOP IS RUINED

    #70850
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    hello?

    #70866
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    wow – our shop has been destroyed for half a day and still no action……seriously?

    #70867
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    hello?

    #70869
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    hello

    #70877
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi Scott,

    We only add CSS in custom css box. It seems that shop page is removed.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #70885
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    The shop page and all pages below it – categories and products show a corrupted admin menu and more importantly standard navigation menu. The pages also displays incorrectly – like the slider etc….we have tried adding a new shop page and removing the old one, it worked briefly then reverted to old corrupted display. Its bizarre.

    https://www.natural-organic-living.com/ is how it should display
    https://www.natural-organic-living.com/organic-health-beauty-shop/ is the broken page and all in the shop like categories and products.

    we also tried deactivating woocommerce and reactivating and purging its caches – all fail
    Changing theme to skt business pro fixes the menu but that means redoing virtually the whole site to make it look like the existing one – which we have spent moths creating.
    Please help – we have lost almost a full day of shop visitors and this is a nightmare…….

    I have reactivated the user shriskt – which is the one you guys have always used. Is that ok?

    #70888
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi Scott,

    This issue was resolved form our end. Kindly check and confirm.

    Regards,
    Brad

    #71007
    ScottScott
    Member
    • Topics: 4
    • Replies: 18
    • Total: 22
    Member since: February 9, 2017

    wow -remarkable – amazing – huge thank you! How on earth did you solve it and so quickly too?

    #71016
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    🙂

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