Wrong User Name on Top Right Side Bar – Classified Theme

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  • #225151
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    We notice the name is wrong on the listing item page – right side bar – above view listings and quick contact form. e.g says mary tester NOT correct listing name chef deb munro the actual listing user. Why is this?

    https://www.voradiostore.com/listings/vo-coaching-demos-branding-business/

    #225177
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    Unfortunately your all themes package has expired.

    Kindly renew your package by buying it here: https://www.sktthemes.org/shop/all-themes/

    We look forward to welcoming you again into our family.

    Regards,
    Dave

    #225849
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Thank Dave. This support request was started weeks ago before we expired, yet we went ahead and renewed because you guys block us from responding or posting to forum if account is expired. Have an issue still on this classified theme.

    -when a user adds a new listing, the image shows as blank in our library, AND does not show on the listing widgets. we must then add it as a featured image as admin. even then the image shows as blank in media library. thus we must click on listing, right click, save image as, upload it to library, then add it manually to the listing as admin. crazy. we are about to do a large marketing blast but can not until this is fixed.

    #225893
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    Given login details are not working.

    We are getting this message:

    https://nimb.ws/Lfyq1RM

    Regards,
    Dave

    #225909
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Sent again works fine here. See support email. Thx Dave.

    #226036
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    1. Kindly see the link below to add the user’s first name and last name.

    https://share.nmblc.cloud/29b21830

    2. We have fixed the blank image appearing in the add listing.

    The add listing image is not saved in the media library; it is saved in our custom folder.

    Regards,
    Dave

    #226080
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Still the name on the upper right of each listing is NOT correct, See screenshots. (even if logged in as admin / with cache cleared / name in profile in admin users ) E.g Dawn Harvey is not Deb Munro and Kittie Kaboom is not Deb Munro. Still does not pull the correct lister name. The listing for Deb Munro does not even show her name OR thumbnail.

    https://ibb.co/S3dPjTT
    https://ibb.co/RcM4Wtt
    https://ibb.co/s2HW47y

    ———————————————————————

    Sonl Sinha wrote 11/11/24:

    Kindly use imgbb or imgur and post image links and the problem on the support forum thread you created the coder will resolve this for you.

    #226094
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    We have fixed the naming issue on the listing page.

    Kindly see the links below.

    https://share.nmblc.cloud/5ac18a8d
    https://share.nmblc.cloud/e1118a30

    Regards,
    Dave

    #226280
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Thank you. Hopefully it will work with hew users as we are about to market the site.

    #226349
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    🙂

    #226479
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Dave where is the ‘Custom Folder” as images added to new listings are still NOT showing? ARG! Weeks now.

    #226494
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    We have added the listing images to the URL below.

    Please check, as the listing images are still appearing on the listing page.

    https://share.nmblc.cloud/7bd76e24

    Regards,
    Dave

    #226594
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    We see that but where is the CUSTOM FOLDER that stores these images uploaded by users if not in media library in case we need to access these add add them as admin.

    #226596
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31044
    • Total: 31044
    Member since: August 16, 2013

    Hi,

    Kindly go to >> wp-content >> uploads >> 2024(year) >> 11(month).

    Regards,
    Dave

    #226630
    Anthony ReeceAnthony Reece
    Participant
    • Topics: 25
    • Replies: 70
    • Total: 95
    Member since: August 26, 2015

    Thanks Dave. Really appreciated man.

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