Vanessa Gómez

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Viewing 15 posts - 136 through 150 (of 479 total)
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  • in reply to: Shop online questions #171944
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi again,

    This issue remains unsolved. Any solution for this problem?

    Thank you vey much!

    Best regards,
    Vanessa

    in reply to: Error when trying to modify footer content #171424
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    There is a problem with the plugins update checks. At the moment there are new versions of plugins available but they do not appear in the wordpress updates screen.

    Screenshot of the updates screen. As indicated there is no plugin update available, but this is not correct, as there are new versions of Elementor and other plugins.

    https://i.imgur.com/lQRGQqc.jpg

    As the updates do not appear, we must perform them manually, downloading the plugins and uploading them one by one to keep them up to date.

    What can be the cause of this problem? How can we fix it? We have tried deactivating all the plugins but it is not solved.

    We hope you can help us solve it.

    Thank you very much for your help!

    Best regards,
    Vanessa

    in reply to: The theme customizer doesn’t work #171167
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi again,

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve this issue in a definitive way so as not to have problems in the next wordpress update?

    We would appreciate help with this issue. Thanks in advance!

    Best regards,
    Vanessa

    in reply to: Error when trying to modify footer content #171166
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi again,

    Can’t you provide us with more information about this issue? Can’t you guide us on what is causing this problem?
    If it is not caused by the theme, is it a plugin?

    We would appreciate help with this issue. Thanks in advance!

    Regards,
    Vanessa

    in reply to: Shop online questions #171165
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Brad,

    If you look at the page of the online shop (https://www.laformatgeria.com/botiga/) you will see it is full width, without any sidebar.

    The selector is not working properly. Right now it’s in “Default Template” (which is the page with the sidebar on the right) but the page is full width. If we change to a page with a sidebar on the left, there is no change.

    Regards,
    Vanessa

    in reply to: Current menu item colour #171163
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Works perfectly. Thank you very much!

    Regards,
    Vanessa

    in reply to: Current menu item colour #171082
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi dave,

    1) Data sent via contact form.

    2) Perfect. Thank you very much!

    Best regards,
    Vanessa

    in reply to: Shop online questions #171081
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Brad,

    Question 1:
    The selector is not working properly. Right now it’s in “Default Template” (which is the page with the sidebar on the right) but the page is full width. If we change to a page with a sidebar on the left, there is no change.

    Question 2:
    Perfect! works fine.

    Regards,
    Vanessa

    in reply to: Page title above header #170856
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Perfect! Works fine.
    Thank you very much for your help!

    Regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170855
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    Can’t you provide us with more information? Can’t you guide us on what is causing this problem?
    If it is not caused by the theme, is it a plugin?

    Regards,
    Vanessa

    in reply to: The theme customizer doesn’t work #170854
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

    in reply to: The theme customizer doesn’t work #170663
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Stephen,

    I opened this thread for a specific query about the Perfect Cleaning theme and you make a query about the Kindergarten theme.

    I suggest you open your own thread to make your query and avoid misunderstandings.

    Regards,
    Vanessa

    in reply to: Page title above header #170655
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Data forwarded. Please confirm receipt of the email.
    Thanks!

    Regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170652
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Chris,

    Issue has not been solved. In Dashboard > updates indicates: “Your plugins are all up to date.”
    But this is not correct. Many plugins have updates but they do not appear in the list and therefore we cannot update the plugins.

    Furthermore, this same problem also happens, at least, on another website, with a different theme (www.laformatgeria.com).

    Regards,
    Vanessa

    in reply to: The theme customizer doesn’t work #170618
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Thank you very much. We will proceed to remove or replace the plugins that cause conflicts.

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

Viewing 15 posts - 136 through 150 (of 479 total)