Vanessa Gómez

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Viewing 15 posts - 151 through 165 (of 479 total)
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  • in reply to: The theme customizer doesn’t work #170510
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Thank you very much. We will proceed to remove or replace the plugins that cause conflicts.

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170509
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi again,

    We have discovered a new issue. Pending plugin updates do not appear correctly on the wordpress desktop and therefore we cannot update them.

    In Dashboard > updates indicates: “Your plugins are all up to date.
    But this is not correct as many plugins have new versions.

    How can fix this?

    Thank you very much for your help!

    Best regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170445
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Chris,

    Thank you very much!!

    The jQuery Migrate plugin continues to show a lot of deprecated code warnings, quite a few of them from the theme. Is it normal for these notices to appear? Can’t they be fixed?

    We are concerned that in future WordPress updates we will have problems displaying the website.

    Regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170398
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Chris ,

    I have resent the login details in case I was wrong the first time.
    I have checked them on several computers and with various browsers and on all occasions I have been able to access without problem.

    Regards,
    vanessa

    in reply to: Error when trying to modify footer content #170352
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Chris,

    The access details are correct. I have checked. It may be a problem with the cache or cookies. If you access with a new incognito window or before accessing you delete the browsing data, you will be able to access correctly.

    Best regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170267
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    Enable JQuery Migrate Helper plugin has solved the problem. But this is a provisional solution. The plugin warns: “Please note that this is a temporary solution which will only work between WordPress 5.5.0 and 5.6.0 is, and is not meant as a permanent fix for unsupported code.”

    How can I fix the unsupported code definitively?

    Regards,
    Vanessa

    in reply to: Error when trying to modify footer content #170170
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Chris,

    Thank you very much for your help!
    Once the plugin is installed the problem has been solved.

    But the plugin warns that this is only a provisional solution: “Please note that this is a temporary solution which will only work between WordPress 5.5.0 and 5.6.0 is, and is not meant as a permanent fix for unsupported code.”

    The plugin has found 4 deprecations. How can we fix this problem definitively?

    Best regards,
    Vanessa

    in reply to: Page width problem in mobile view #169257
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Issue solved. Thank you very much for your help!

    Best regards,
    Vanessa

    in reply to: Disable animations #168316
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Ok. Perfect.

    Thank you very much!

    Regards,
    Vanessa

    in reply to: Titles above header images #163843
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Works fine. Thank you very much!

    Best regards,
    Vanessa

    in reply to: Wocommerce tabs #162898
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hello again!

    We have managed to solve the problem. You can close the ticket.

    Best regards,
    Vanessa

    in reply to: Add subtitles to pages #162794
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Brad,

    Thanks for the help. I have been doing tests with the plugin that you have recommended me. But the WP subtitle plugin requires editing php code and, furthermore, it is not updated for the latest version of WordPress.

    Finally I have decided to use the Visual Subtitle plugin (https://wordpress.org/plugins/visual-subtitle/) which does not require any type of programming and is updated for WordPress 5.5.1

    Best regards,
    Vanessa

    in reply to: A pair of questions about SKT Beauty Cuts Pro #162669
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    Perfect. Thank you very much!!

    Best regards,
    Vanessa

    in reply to: Issue with SKT Juice theme and Drop uploader plugin #160017
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Shri,

    The plugin that I have installed and it works correctly is “Woocommerce upload files”
    More info about this plugin: https://codecanyon.net/item/woocommerce-upload-files/11442983

    This is fully compatible with the theme and the rest of the plugins.

    Best regards,
    Vanessa

    in reply to: Issue with SKT Juice theme and Drop uploader plugin #159958
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    We have finally decided to try other options. We have found another plugin that allows you to upload files and it works correctly.

    Therefore, this query can be considered resolved.

    Best regards,
    Vanessa

Viewing 15 posts - 151 through 165 (of 479 total)