Vanessa Gómez

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Viewing 15 posts - 181 through 195 (of 479 total)
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  • in reply to: Issue with contact form 7 integration #156619
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    Member since: July 4, 2016

    Hi Brad,

    Thanks. We know the procedure to remove the Google Recaptcha integration.

    When we perform the process and try to delete the keys, an error occurs: “The link you followed has expired.”

    This error only happens to us on some websites that use SKT themes. So we believe that it may be a problem of the theme.

    So that you can verify it yourself and check the problem and a solution, we have sent you the access data to one of the web pages where this problem occurs.

    Please log in and try to remove the integration between Contact Form 7 and Google Recaptcha.

    Many thanks!

    Regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156523
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Brad,

    We don’t want to remove the plugin in its entirety. We just want to remove the integration of this plugin with Google Recapcha.

    To eliminate this integration we do it at: Contact> Integration with Other Services> setup integration
    And then click on “Remove keys” to disable Google Recaptcha.

    The problem is that we get the error: “The link you followed has expired.”

    This problem only happens to us with some of the SKT themes. We have successfully removed integration on various web pages with other themes.

    Is it a theme incompatibility problem? We need to remove the integration, as we want to remove Google Recaptcha and replace it with honeypot.

    If we remove the recaptcha module from contact form, when the Contact Form 7 plugin is updated, the module is reenabled and Google Recaptcha is activated again, so this solution is not viable.

    We need to find a solution quickly, since we must make the modification on many web pages as soon as possible since until we make the change, messages cannot be sent through the forms.

    Regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156415
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Brad,

    This issue occurs in many of the web pages that we manage.For example in:
    www.mobles-vilanova.com
    www.everest-costabrava.net
    www.cuinatscarrermajor.com
    www.catcontrolgeneraliti.com
    www.agrifoodporttarragona.com
    www.dentalinfo.info
    …and many ohters.

    If we try to remove the form 7 contact integration with google recaptcha (Deleting the keys) from the Recaptcha module of Contact form 7, it gives us an error:”The link you followed has expired.”

    We believe that it is a problem of compatibility with the themes, because with some themes we have been able to eliminate the integration without problem and with others, instead, it does not work.

    Regards,
    Vanessa

    in reply to: Slide code in shop page header #156357
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi,

    This query is pending resolution. Have you been able to find a solution?

    Thank you for your help!

    Best regards,
    Vanessa

    in reply to: Slide code in shop page header #155845
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    The issue has not been resolved.

    We want that the online shop page (www.paloverdeorganik.com/shop/) to have an image slider in the header, just like the rest of the pages.

    In addition, we would also like the individual product pages of the online shop (for example: www.paloverdeorganik.com/shop/plantes/anthurium/) to have the same header with the slide of pictures. It’s possible?

    We hope you can help us with this issue. Thank you very much!!

    Best regards,
    Vanessa

    in reply to: “Cart” translate #155762
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Works fine. Thank you very much!

    Best regards,
    Vanessa

    in reply to: Page title above header image #155183
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Works perfectly. Thank you very much!!

    Best regards,
    Vanessa

    in reply to: Header image on shop page #154690
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Oh, understood 😉

    Thank you very much!!

    Best regards,
    Vanessa

    in reply to: Header image on shop page #154659
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
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    • Total: 661
    Member since: July 4, 2016

    And this is an screenshot og the online shop page:
    https://i.imgur.com/LqXnaT9.jpg

    in reply to: Header image on shop page #154656
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    Yes, I understand that this is the normal procedure. But the problem is that the image that I have set as featured image does not correspond to the one that appears on the page.

    Screenshot of the featured image:
    https://i.imgur.com/gCwaOTC.jpg

    How can I fix this?

    Regards,
    Vanessa

    in reply to: Header image on shop page #154556
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    Works. Thank you!

    I only have one question: In case you want to put a different image in the header of the online shop page, how can I do it?

    Regards,
    Vanessa

    in reply to: Header image on shop page #154540
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    Works perfect!

    Thank you very much!!

    Best regards,
    Vanessa

    in reply to: Header image on shop page #154493
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi,

    I reopen this ticket because, again, the header images of the online shop page have disappeared.

    Can you check it?

    I have sent you the access data through the contact form.

    Thank you very much for your help!

    Best regards,
    Vanessa

    in reply to: SKT Ele Restaurant #153670
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    All issues resolved!!

    Thank you very much!!

    Best regards,
    Vanessa

    in reply to: SKT Ele Restaurant #153333
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 182
    • Replies: 479
    • Total: 661
    Member since: July 4, 2016

    Hi Dave,

    The two issues remain unsolved.

Viewing 15 posts - 181 through 195 (of 479 total)