Vanessa Gómez

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  • June 19, 2024 at 10:55 pm in reply to: Issue with scroll on home page #219180
    Vanessa GómezVanessa Gómez
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    Member since: July 4, 2016

    Hi,

    I have been reviewing the other.js file, specifically the indicated lines of code, but I don’t know exactly if I should delete all the lines, edit some…
    I prefer not to touch anything so as not to break the web page. 🙁

    I will send you via contact form the access data to the pages in which the scroll problem needs to be corrected, so that you can correct it.

    Thank you very much for your help!

    Regards,
    Vanessa

    June 14, 2024 at 11:56 pm in reply to: Issue with scroll on home page #219098
    Vanessa GómezVanessa Gómez
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    • Topics: 183
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    Member since: July 4, 2016

    Hi,

    Good job. The problem has been corrected on all 3 web pages. Thank you very much!

    Can you explain how you were able to correct it? We are discovering other pages with the same problem and if you explain how to correct it we can do it ourselves.

    Regards,
    Vanessa

    June 14, 2024 at 3:31 pm in reply to: Issue with scroll on home page #219057
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    Member since: July 4, 2016

    Hi,
    Info sent via contact form.

    Regards,
    Vanessa

    January 10, 2024 at 7:34 pm in reply to: Issue with mobile menu #211012
    Vanessa GómezVanessa Gómez
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    Member since: July 4, 2016

    Hi Brad,

    Issue solved. Thank you very much!

    Regards,
    Vanessa

    November 6, 2023 at 9:09 pm in reply to: tiktok icon is not visible #209562
    Vanessa GómezVanessa Gómez
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    • Topics: 183
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    Member since: July 4, 2016

    Hi Chris,

    Perfect. Thank you very much!

    Regards,
    Vanessa

    November 3, 2023 at 9:09 pm in reply to: tiktok icon is not visible #209504
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    • Total: 663
    Member since: July 4, 2016

    Hi,

    Info sent via contact form.

    Regards,
    Vanessa

    September 26, 2023 at 1:19 pm in reply to: Mobile menu does’nt work #207652
    Vanessa GómezVanessa Gómez
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    • Topics: 183
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    Member since: July 4, 2016

    Hi Chris,

    You were right, it was a conflict with another plugin, specifically with the cache plugin. I have already been able to correct it.
    Thank you very much for your help!

    Regards,
    Vanessa

    September 25, 2023 at 3:59 pm in reply to: #mobile-menu-opener has disappeared #207635
    Vanessa GómezVanessa Gómez
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    • Topics: 183
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    • Total: 663
    Member since: July 4, 2016

    Hi Dave,

    Issue solved. Thank you very much!

    Regards,
    Vanessa

    September 20, 2023 at 12:37 pm in reply to: Mobile menu customization #207574
    Vanessa GómezVanessa Gómez
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    • Topics: 183
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    Member since: July 4, 2016

    Hi Chris,

    Perfect. Thank you very much!!

    Regards,
    Vanessa

    September 19, 2023 at 12:51 am in reply to: Mobile menu customization #207558
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    Member since: July 4, 2016

    Hi Chris,

    We want to make this customization on all websites. Right now we use a plugin but we prefer to stop using plugins and make all the customizations we can using CSS

    For example you can see it at: https://www.esquitxlleure.com/

    Regards,
    Vanessa

    July 21, 2023 at 6:53 pm in reply to: Add my account icon in header-extras #206687
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    • Total: 663
    Member since: July 4, 2016

    Hi Chris,

    Perfect. Works fine. Good job!!

    Thank you very much!!

    Regards,
    Vanessa

    May 17, 2023 at 7:15 pm in reply to: Error in appearance > customize after last update of qtranslate-xt #205482
    Vanessa GómezVanessa Gómez
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    Member since: July 4, 2016

    Hi Chris,

    I’m sorry! Understood.

    This is a newly detected issue. When updating qtranslate-xt an error occurs when logging into the web page. I have disabled the plugin on both pages. Now you can access and activate the plugin to do the necessary tests.

    Regards,
    Vanessa

    May 17, 2023 at 6:05 pm in reply to: Error in appearance > customize after last update of qtranslate-xt #205479
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    • Total: 663
    Member since: July 4, 2016

    Hi Chris,

    I do not understand what you mean. Can you explain to me what I should do?

    Regards,
    Vanessa

    March 6, 2023 at 8:04 pm in reply to: Issues after theme update #204087
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
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    • Total: 663
    Member since: July 4, 2016

    Hi Dave,

    All works perfectly. Thank you very much!!

    Regards,
    Vanessa

    March 6, 2023 at 4:24 pm in reply to: Issues after theme update #204079
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 183
    • Replies: 480
    • Total: 663
    Member since: July 4, 2016

    Hi Dave,

    Q.1) The widget area should be located just below the page header, before the content.

    Screenshot: https://imgur.com/KiYZyyq

    Q.2) Perfect. Thank you very much!

    Regards,
    Vanessa

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