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Hi Dave, did you manage to login? Any news? Login is possible again…
Hi Dave, thanks for your Mail.
it seems that the provider had problems. Should be working again nowI sent it to you on 4th of April and again today.
Please let me know if you cant find it.
Also if you are not able to fix the problem, then I d be happy if you´d just refund me and I´ll use another theme as this takes up way too much time for me. (I appreciate your support though).
Best wishes
MouradHi Dave, did you change anything on the site? Now the whole site doesnt work anymore. It is not even loading properly.What happened?
Best wishes
MouradHi Dave,
how are things evolving? I sent all the data to you on April 3rd…Best wishes
MouradHi Dave,
Would be nice to get an answer.
do you have any new suggestions, on what to do?
Best wishes
MouradHi Dave,
now there is parts of the backgroundpicture to see again.
https://imgur.com/3lWIoak
Here´s the Picture.Regards,
MouradHi Dave,
please find the link attached.
https://imgur.com/YXOx6VC that is on a mobile. Tablet remained the same as before.
I think it would speed things up, if you could check it yourself on your mobile-assuming that you do have access to one the url is: blue-label-berlin.deBest wishes
MouradHi Dave, I entered the code in the Custom CSS Section of the theme. No change on a tablet, on a mobile now there is no Background picture at all…
Best wishes
MouradHi Dave,
Here are the links:
https://imgur.com/ora39hx The code you sent me
https://imgur.com/3lWIoak The Picture as it shows on mobile devices
https://imgur.com/9x8gn0K The picture in Original on the WP Site
https://imgur.com/37kjVvb The code added to the custom Css field
The picture does not adjust on mobile devices.Hi Dave,
thank you for the code.
I copied in the Custom Css section. WP doesnt save it and tries to download something in a new window, that is all. So this does not seem to work.
Any other solution?Best wishes
MouradHi Dave,
no I mean the background picture. The Picture that appears below the slider in the background when scrolling down.Hi Dave, what do you need a screenshot for? It feels a bit anoying to log into a platform I don´t want to be a member of to just give my detaisl to them in order for your support. If you reall need pictures, can you please send me an E-Mail I can reply to and attach the pictures.
The problem is easy to describe without screenshots.
Desktop- full background picture.
Ipad- background picture is cut off.
Mobile- No background picture.Please try it on your own device then you can see and get to come up with a solution fast.
Best wishes
MouradHi Dave it is www.blue-label-berlin.de
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