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I did move to another theme but have already realized that with the right amount of support i would have preferred to stay with yours.
Shri,
I appreciate your post. Be happy to discuss with you live or via email but suffice to say that if Brad can’t stand the heat he should get out of the kitchen. Customer support means you put up with frustrated people and HELP them – not reprimand and belittle and mis-characterize people – all of which he did to me.Oh and by the way – I will be hiring an outside developer who i do trust because i certainly would not trust you with your attitude. But I will make sure that those in my network that work on websites and use wordpress themes stay clear of SKT themes.
You have convinced me that you are not the people i want to rely on for my website theme. I thought I was being very nice and just asking questions to work on my site but apparently you want me to say “kindly” after everything or you think I am throwing a fit.
When you grow up I have some great customer service classes I can recommend for you.I’m probably just paranoid but having a complete stranger in my WordPress account even if I change login later – I have no idea what you did while in there.
I will hire a Profesional. Another case of ” you get what you pay for”Final post. Changing themes today.
At the risk of bumping my own post 😉 – I now have the text at the top by adding top:0 to the css you gave me – but i would like it to be slightly below the top – not right at the top. is that possible?
Also now on my phone the text is way off to the right and not centered in the image. Did I do something wrong when i copy and pasted the code into the css box?That didnt seem to make any changes- Just to clarify, I realize it is a dramatic change, but i would like to remove the red circles and the small icons completely and replace them with four images over the four topics. Maybe my images are too big – any guidance on how wide each of those images could be and still fit in the responsive design?
THANK YOU,
THIS post was helpful!
Now can i add a little more to the CSS box so i can get it at the TOP center of the image?I seem to be asking for things that require more follow-up on my part than I expected. Would like to understand why i need to provide confidential information to get that info?
Maybe people provide and then change admin info?
Please clarify and is it possible to answer these questions without me providing that info?
Brad, Cant recall a time where a moderator has scolded a user because they are looking for answers. I thought these forums were designed for us to get answers to questions – which is usually by searching for someone that had similar issues. But you did not put your answer in here so we cannot do that in this case. Kindly place answer in these posts so that we can all benefit and not have to wait for answers directly from you, which is what I have been doing.
With regard to the HUGE footer – not the wording I used – that was Caroline’s wording, so please don’t scold me for that too. I simply was interested in knowing how we can change it if we personally would like it to be a different size AND I have tried to change the color from black but it wont take so you must have some overriding code in your styles. Kindly answer that too please.
If I MUST post this in a new, separate post to satisfy you then pleas let me know and I will do so.
Not trying to be difficult, but after many hours of trying to figure this theme out – frustration level and satisfaction level are going in opposite directions.Shri,
thats not a good response to caroline that others can use. i have the same question and would love it if you could post usable responses when people ask questions.that does not work – it saves some of the icon but not the red circle and when set as featured image on the pages i created – it just moves the titles to the right and shows th icons as a rectangle.
