[Melvyn]

Hi Dave,

Thanks for your quick response. The website is: https://www.unifynow.co.uk/

Many thanks

Mel

[Melvyn]

Hi,

Thanks so much for this. It all looks good now.

best regards – great service!

mel

[Melvyn]

Hi,

I sent details via sktthemes.net/contact. Any news on this?

Many thanks

[Melvyn]

Hi

Thank you so much for the email. I have added the code as described, cleared the cache on my phone, but the issue still prevails.

I do have some other code in the box as pasted below as I have had some other challenges with the theme. Do you think there could be a conflict anywhere here?

If you could help further it would be appreciated.

best regards

Mel

Here is the CSS Code:

.innerbanner{display:none;}

.tagged_as{display:none;}

.woocommerce-Tabs-panel ul li { list-style:inside disc !important;}

.nivo-main-image{display:none !important;}

[Melvyn]

Thanks Dave,

This has provided a partial fix and at least removed the huge white space at the top, but it has shoved the logo and section 1 (my own slider) to the left align and removed the menu at the top, at least when I test responsiveness on different sized screens. If I refresh it comes back as it should.

Thanks again for your speedy response.

best

Mel

[Melvyn]

Hi Dave,

Thanks so much. yes the issue has been resolved…but interestingly another seems to have cropped up. It’s on the same site http://www.londonartgallery.uk/

I have the “We’re Everywhere” section switched off (not showing) at the moment, but when I reduce the size of the home page to test its responsiveness on different sizes/platforms, the section starts to show. As soon as I maximise the page again and refresh, it goes! It’s not critical, as I will make that section live when I get to it, but obviously a bug somewhere and thought you should know.

Thanks for your help on the main issue. Great service!

best regards

Mel

[Melvyn]

Hi Dave,

Yes, for some reason I find this happens with SKT White Pro. I have used the template elsewhere and find it ALWAYS removes the editor. I mentioned it above in my reply #69516, that’s why I tried to use FileZilla to do it. Maybe this is something you can check as well? Do you want FTP access to do it?

Regards

Mel

[Melvyn]

Hi Dave,

I have checked and you are set up as an Administrator, so that gives you full access to the WordPress back-end. What other access do you require?

Regards

Mel

[Melvyn]

Hi Dave,

Thanks so much for the speedy reply. I’m not very technical and notice SKT White Pro strips out the normal WordPress editor, so I have tried to go in to do this using FileZilla and whilst I can find the functions.php in the theme, I cant find the specific code, even using the find function. Sorry to be such a pain, but hope you can help and advise further. Would it be cheeky to provide admin access for the site and ask you to do it?

Many thanks

Mel

[Melvyn]

Hi Dave,

Thanks for getting back to me. I’m in the process of building the site at the moment so it’s not fully populated.

The url is: http://www.londonartgallery.uk/

I placed ‘Additional Information’ on this product here: http://www.londonartgallery.uk/product/advance-to-go-copy/

and also a ‘Review’ here: http://www.londonartgallery.uk/product/50-shades-of-grey/#tab-reviews

The tabs show, but don’t open, yet I have tested this on 5 other themes and it works perfectly with them all except SKT White Pro. 🙁

If you can help that would be great as I love the theme.

Many thanks

Mel

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