[Fort]

Brad and Shri have been very helpful and responsive in providing solutions to our application of the Healing Touch theme. The support forum was also a great resource, often providing instant results to questions. Our customer is very pleased with the final results!

Great product and wonderful support!

[Fort]

Hi Brad,

I missed the notification; I looked today and it all looks as we requested.

Thank you so much for working through this with us!

Bob

[Fort]

Hello Brad,

We have provided SFTP detail via sktthemes.net/contact

Please recall we’re looking for the following:
We wish to suppress the <date/comment><category><archives><post navigation> from appearing with the Our Team profile content.
The SKT header image that appears on the Our Team profile pages should also be removed.

We appreciate your help with this – Bob

[Fort]

Hi Brad,

I’ve requested our network administrator the plugin. It should be in place for you by the time you read this. Your same user ID and Access remain intact. We appreciate your help and patience.

Regards – Bob

[Fort]

Hello Brad,

You should be fine now as I’ve added complete access. Please ensure the plugin and any other changes are only applied to the ‘Rock River Free Clinic’ site and NOT ‘Network Activated’.

User ID and Password remain the same as provided last Friday.

Thank you – Bob

[Fort]

Hi Brad,

You still have the same access as before. The admin login is here https://www.rockriverfreeclinic.com/wp-admin

I’ve resent the User ID and a regenerated password to sktthemes.net/contact. (Pro/Paid)

I ensured you have full access with the only exceptions to network level issues. If the work requires network a level intervention, please forward me details that I can pass on to our network administrator.

Thank you kindly – Bob

[Fort]

Hello Brad,

Our director is wondering when or if the requested changes to the Our Team profile pages can be made?

Thank you kindly – Bob

[Fort]

Hi Brad,

You still have the same access as before. The admin login is here https://www.rockriverfreeclinic.com/wp-admin

I’ve resent the User ID and a regenerated password to sktthemes.net/contact.

Thank you – Bob

[Fort]

Also Note: The SKT header image that appears on the Out Team pages should also be removed. The profiles admin doesn’t provide this access?

Thank you – Bob

[Fort]

Hi Brad,

I see the Our Staff page now displays the staff profiles as intended. Thank you!

How would I remove the ‘blog’ format for the Our Team profiles? We don’t want the profile to appear as bloggers who have nothing to say, since the director isn’t interested in developing blog content at this time. All we need to display is the image and content.

We should suppress the <date/comment><category><archives><Post navigation> from appearing with the Our Team profile content.

Thank you very much for you assistance. – Bob

[Fort]

Hi Brad,

I forwarded the information as requested. Do you know the status of this request?

Also know we have taken this site ‘Live’ at https://www.rockriverfreeclinic.com

The admin login is here https://www.rockriverfreeclinic.com/wp-admin and the User ID and password provided will work here as well.

The end user is very happy with the results of implementing this WP Template. Your support has been very much appreciated.

Thank you, Bob

[Fort]

Hi Brad,

The CSS above resolved the image and font color issues, thank you.

Now I need to suppress the Experience content. After I removed <experience=”6 years experience”> form the HTML I still see <experience> in the blue content over the display between the Doctor name and text content?

Note, I just sent you the admin access information to [email protected]

I’ll forward a image to show what is happening to the same email address.

Thank you kindly – Bob

[Fort]

Hi Brad,

sktthemes.net/contact wasn’t recognized so I forwarded the information to [email protected]

Thank you for your assistance – Bob

[Fort]

Hi Brad,

That works perfectly! – thanks

I tried removing the html for the experience display. It removed the content but not the anchor(?)

How can I suppress the EXPERIENCE anchor?

Thank you kindly – Bob

[Fort]

Hi Brad,

Thank you for the CSS code. .Forcing white in the footer made it disappear in the Contact Us page widget. Editing the color code forced black so its easily read in both places.

What code would also edit the email and website addresses. The gray is difficult to see in the footer?

Thank you kindly – Bob

[Author]

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