Sonl Sinha

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Viewing 15 posts - 196 through 210 (of 6,986 total)
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  • in reply to: Lost the content #159245
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Kindly ask your hosting to roll back the update and restore previous backup.

    Our theme works fine with WordPress 5.5 and so does Elementor.

    Should be another plugin which might have caused the issue.

    Regards,

    in reply to: General Theme Question #158889
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    The slider can be removed on our themes and you can have a static hero image like the one you showed.

    The blocks and content pretty much can be done using Elementor using any of our themes.

    Don’t think its too difficult to achieve.

    And if you want us to do the page for you it will be $40.

    Regards,
    Shri

    in reply to: healing touch pro fonts are from external websites #158597
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    You can use disable google fonts: https://wordpress.org/plugins/disable-remove-google-fonts/ to remove Google fonts from your website.

    Or else use asynchronous loading of Google fonts.

    It says fonts overload so try to reduce the number of fonts you use on the page to only 2 or 3 maximum.

    Regards,
    Shri

    in reply to: Account expired #158365
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Hi Leonardo,

    The theme access and support is part of the subscription.

    We provide renewals at lower rate i.e. $69.

    You can renew the all themes package if you want to which gives you access to the old themes plus the newly launched themes as well and support for another year.

    There is no system available which provides you access to the old themes. If you have downloaded the themes onto your computer you can re-use them again.

    However access and support for another year to old and new themes as i said above is $69 USD and you need to pay for the same using the above mentioned links.

    Regards,
    Shri

    in reply to: Strong Pro #158029
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Hi Mel,

    You can login here: https://www.sktthemes.org/my-account

    username: [email protected]

    password: use lost password if you forgot

    Once logged in go to downloads area to download any theme of your choice.

    Regards,
    Shri

    in reply to: Button link URL #157678
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    These are the images:

    https://imgur.com/6dIU5Rd
    https://imgur.com/cOAwmYU
    https://imgur.com/eSG8mJz

    in reply to: How do i know if my theme is the lastest? #157047
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    The theme is now coded with Elementor and was last updated in March 2020.

    However this theme is done using new framework so homepage and the font, color changes will have to be done again. Rest inner pages would remain.

    Regards,

    in reply to: Messages #156258
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Hi Steven,

    It is actually a trigger based alert from our chat.

    When chat is offline it still triggers the alert but you are unable to see it because the chat is offline.

    Please ignore it.

    Regards,
    Shri

    in reply to: CANT INSTALL DEMO CONTENT TO ANY THEME #155589
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    You can request us free installation of the theme via email.

    Our email is: [email protected]

    Regards,
    Shri

    in reply to: Having Call to undefined function wp() Error #155450
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Fatal errors happen due to plugin gone corrupt.

    Kindly disable plugin folder and check if it works fine.

    If it does then activate plugins one by one and check which one is causing this issue.

    Regards,

    in reply to: Could not insert widgets in Elementor #155449
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Elementor Pro and ACF both our theme does not uses.

    If the theme has some problems in this case we can suggest you to not use header/footer scripts (disable them selectively for that particular page) to have it working fine.

    We tried but seems some scripts used in theme is not working hence its better to have those pages load without other theme scripts.

    Regards,

    in reply to: SKT Spa Pro #155448
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    3 years a lot changes and hence the renewal is required to get theme updates.

    Its your wish if you do not want to renew.

    Good luck.

    in reply to: Design-Agency theme #155434
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Footer area is widget friendly.

    So you can remove the one part which we have and replace it with widget having font awesome icons and text.

    Regards,
    Shri

    in reply to: Can’t see main image on mobile #155427
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Cool./

    in reply to: Ele Product Launch #155426
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6986
    • Total: 6996
    Member since: June 12, 2013

    Facebook URL has to be full. This is the correct URL: https://www.facebook.com/bwasender.com

    Similarly for Twitter it should be: https://www.twitter.com/bwasender

    Hope this is clear.

    Regards,
    Shri

Viewing 15 posts - 196 through 210 (of 6,986 total)