Sonl Sinha

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Viewing 15 posts - 271 through 285 (of 6,990 total)
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  • in reply to: Need to install the Theme wordpress #151921
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi,

    The site was already installed and we received your email stating that please reset the theme again.

    Regards,

    in reply to: Need to install the Theme wordpress #151752
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Replied via email with new details and theme is installed as well.

    Regards,
    Shri

    in reply to: WoodCraft Versiunea: pro2.0 – footer problems #151365
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Already having a word with you on WhatsApp.

    Regards,
    Shri

    in reply to: h1 tag #151269
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    You have emailed me additionally.

    And i have asked for additional information from you.

    Regards,
    Shri

    in reply to: Content Area NOT found, Design Agency theme #150908
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Resolved … actually its page slug conflict with some other post slug that’s why this page can’t open in elementor builder so now we change “glossary” slug to “glossarypage” so not its working …. you can set this page slug anything except “glossary”.

    Glossary is default of WordPress and hence you cannot have a page slug as glossary.

    Regards,
    Shri

    in reply to: SLOW SCROLLING using Design Agency Theme #150483
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi Rachel,

    Please let us know which plugin caused the issue so we will know and so will our other customers.

    Regards,
    Shri

    in reply to: Searching Demo Data #149128
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi,

    This video might help:

    How to locate documentation of any theme: https://www.youtube.com/watch?v=zT8OEc4oGh8

    Regards,
    Shri

    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi,
    links to photo on imgur are:
    – photo 1: https://imgur.com/WUj4tEA
    – photo 2: https://imgur.com/dcAHS2B
    Problem is still the same. if you go to my website www.vaniaweddings.com and you scroll down, you find a section called Services. Passing on (or clicking on) icons in this section, they should turn and show a short text.
    Using Safari, it doesn’t work.
    Can you help me out?
    Thanks in advance,
    Vania

    in reply to: Upgraded to All themes and can’t Download Any #147970
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi,

    We have processed your order and replied via email.

    Regards,
    Shri

    in reply to: Access to all download #145658
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi Brian,

    We understand your concern but we have kept it that way because many users have their subscriptions expired or cancel or take refund.

    Kindly let us know via email whichever themes/plugins you need access to we will give you the access to them.

    Our email: [email protected]

    Regards,
    Shri

    in reply to: SKT Cafe Theme Demo Issue #144607
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    This was resolved.

    PHP version needs upgrade to 7.2

    Regards,
    Shri

    in reply to: Import Demo Content Failed #144606
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    This was resolved. Your PHP version is still very less and WooCommerce requires minimum of PHP 7.2

    Kindly ask hosting to get the PHP version to 7.2

    Regards,
    Shri

    in reply to: Adventure theme causing warnings #143281
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Hi,

    The issue seems to be related to your hosting because all other methods we have tried and have failed.

    None of our themes are working with the homepage settings.

    However they work for all and every client. We checked on different client sites and the theme works just fine.

    Also just for your information your subscription expired today.

    You can renew for $69.

    Regards,
    Shri

    in reply to: Funderaiser theme #143179
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    Replied via email.

    Regards,
    Shri

    in reply to: Blank Page where ourtema shortcode is placed #143044
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6990
    • Total: 7000
    Member since: June 12, 2013

    My team members don’t show up until I scroll on the page.
    When you open the page it just looks blank until I scroll.
    Additionally I would like it to say read more at the bottom of each member like the classes page.
    Also, how to make the boxes all the same height.

    Team Page https://onpurposepsyche.com/new/find-a-therapist/
    Classes Page https://onpurposepsyche.com/new/specialties/

    Finally, can you list only certain classes on certain pages/posts? I assume ther is a shortcode where you enter the post ID

Viewing 15 posts - 271 through 285 (of 6,990 total)