[Sonl Sinha]

Send us email ([email protected]) with details of your site. Will solve for you.

Regards,
Shri

[Sonl Sinha]

Hi,

1600×400 should be fine for Blog featured image.

Regards,
Shri

[Sonl Sinha]

Which email id did you send the info to? Our email id: [email protected]

Regards,
Shri

[Sonl Sinha]

Send us WordPress admin details.

If details are the same let us know via email: [email protected]

Will solve. In our version and we tested it many times now after you said so both background image and slider title/description are appearing.

Regards,
Shri

[Sonl Sinha]

Duplicate question.

[Sonl Sinha]

Please don’t post twice on support forum. You are using Panorama Pro.

Use this: .strip_template figure section .strip-text{text-align: left;}

In custom css box in Appearance>Theme options.

Regards,
Shri

[Sonl Sinha]

Okay will check.

Regards,
Shri

[Sonl Sinha]

Hi,

Well that is quite strange. I checked the theme again and can’t find any tif. Kindly check for any plugins which might load them.

For language kindly use WPML or Qtranslate-x

Using shortcodes in these plugins you can create languages for the sections.

For the other pages you can directly create using these plugins.

Regards,
Shri

[Sonl Sinha]

Kindly use cache plugins like WP Fastest Cache.

Also kindly check this: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.insight360plus.com%2F

Here it mentions to reduce server response time.

Normally in https://wordpress.org/hosting/ (which WordPress recommends) you don’t have server response time problems.

Consider these hosting: bluehost, asmallorange, hostgator. Don’t compare with free version as well because it doesn’t have that many features either so of course more scripts have been added.

We are still trying on our end to reduce scripts for the next version, using css sprites and changing social icons to font based icons (this might take us 1 week).

But consider the above 2 solutions which should increase speed.

Regards,
Shri

[Sonl Sinha]

Hi,

Solved this. Sorry again.

Given you re-access to the theme till 31st May. Kindly download the theme from here:
sktthemes.net/my-account/ (use forgot password in case you forgot)

Theme Instructions after download:

Kindly visit Appearance>Themes>Activate some other theme for the time being.

Then click on old Pro theme and delete it. Don’t worry deleting the theme doesn’t delete its settings at all.

Then visit Appearance>Themes>Add New and upload the zip you just downloaded of the new theme.

And Activate.

That’s it. Hope you enjoy the updated latest theme.

Regards,
Shri

[Sonl Sinha]

Hi,

Yes that is bound to happen hence either the slider or the footer will work and hence we didn’t have the title/description etc when one keeps page as a static page so that footer will work.

Footer can’t work with slider hence in our demo we don’t have footer in homepage.

Reason: This is supersized slider which takes the whole area and calculates as per footer to fill the whole area of the screen.

Regards,
Shri

[Sonl Sinha]

Hi,

Replace the one you have in the sidebar to this image: https://slack-files.com/T02T6CHHY-F04QPQUHG-eb43bf1c9f

Download the image and then use it.

Regards,
Shri

[Sonl Sinha]

Hi KK,

We checked and it was working fine on our demo server and localhost.

Can you send us the login details via email: [email protected] so that we can check.

Regards,
Shri

[Sonl Sinha]

Hi,

Sorry for the delayed response as i was travelling. Ratio images like 150 by 150, 200 by 200 or 300 by 300 should work.

If still not working show us the blog url and we will check and let you know.

Regards,
Shri

[Sonl Sinha]

Can you show us your website so that we can understand how and why?

Regards,
Shri

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