[Sonl Sinha]

Hi,

Seems you are having problems with the theme. Do one thing send us email: [email protected]

We will set up demo on your site and also set up the navigation and header height.

Regards,
Shri

[Sonl Sinha]

Great.

Regards,
Shri

[Sonl Sinha]

Hi Laura,

Check Appearance>Theme Options>Sections>Section 1>Welcome to I Am One> Check the icons they should be as http://www.yoursite.com/wp-content/themes/iamonepro/images/icon-customizable.png

You can replace those image/icon urls with your image urls. Let us know if this worked for you.

Regards,
Shri

[Sonl Sinha]

Hi,

You can check shortcode of the contact form in: Appearance>Theme Options>Shortcodes tab.

There you will find the shortcode. You can place this in any page or post and show the contact form just like demo.

Regards,
Shri

[Sonl Sinha]

Hi,

Find computer.css within css folder. Path: /wp-content/themes/natureone-pro/css and go to line no. 57 for .nav to reduce font size.

For height it is a background image do you want to change the image to change the height.

If you have problems let us know we can help you do this.

Regards,
Shri

[Sonl Sinha]

Hi Chris,

Thanks. Here is what you need to do: Go to wp-content/themes/skt-photo-session-pro/css/main.css

And then check the css line: .header

Reduce padding: 20px 0 30px to 0 0 30px and your header box will be thinner.

Let me know if you had any other problems.

To access this main.css you need to use ftp.

Regards,
Shri

[Sonl Sinha]

Okay kindly show us the website url. Then i can quickly send the instructions based on that.

Regards,
Shri

[Sonl Sinha]

Yes sorry about that. Will solve this in next update of the theme for now send us WordPress admin details via email: [email protected] and we will solve this for you.

[Sonl Sinha]

Hi Norbert,

Kindly check Background under Appearance

Set up one image there which would remove the rotator from all the pages.

Regards,
Shri

[Sonl Sinha]

Hi Rob,

Alright. Great that you found it out.

Regards,
Shri

[Sonl Sinha]

Hi,

Thanks for the purchase. Here is what you can do. Kindly log into WordPress admin.

Click on Appearance>Theme Options>Layout Settings>Custom CSS

Paste this there: #thumb-tray {display:none !important;}

Let me know if this works.

Regards,
Shri

[Sonl Sinha]

Hi Faith,

Sorry about this. Have rectified the issue and uploaded the updated theme. Kindly re-download it to remove that link.

Regards,
Shri

[Sonl Sinha]

Hi,

Is it the theme stretch or the slider stretch you are worried about? Let us know.

Theme width managed by #wrapper within css and slider stretch different area.

Let us know which one.
Regards,
Shri

[Sonl Sinha]

Hi,

Make sure not more than 30-40 characters are written and make sure no html is written like special characters etc. If still a problem send us an email: [email protected] with WordPress admin details.

Regards,
Shri

[Sonl Sinha]

Hi Alena,

Sorry for the trouble. Here is what you can do. In MacBook PRO don’t double click the zip but upload the zip directly via WordPress admin>Appearance>Themes>Add New and upload and activate.

Once done it is all same as the free version with updated/added features. I also have MacBook PRO.

If still you have troubles send us the WordPress admin details via email: [email protected]

Regards,
Shri

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