[Sonl Sinha]

Hi,

Find computer.css within css folder. Path: /wp-content/themes/natureone-pro/css and go to line no. 57 for .nav to reduce font size.

For height it is a background image do you want to change the image to change the height.

If you have problems let us know we can help you do this.

Regards,
Shri

[Sonl Sinha]

Hi Chris,

Thanks. Here is what you need to do: Go to wp-content/themes/skt-photo-session-pro/css/main.css

And then check the css line: .header

Reduce padding: 20px 0 30px to 0 0 30px and your header box will be thinner.

Let me know if you had any other problems.

To access this main.css you need to use ftp.

Regards,
Shri

[Sonl Sinha]

Okay kindly show us the website url. Then i can quickly send the instructions based on that.

Regards,
Shri

[Sonl Sinha]

Yes sorry about that. Will solve this in next update of the theme for now send us WordPress admin details via email: [email protected] and we will solve this for you.

[Sonl Sinha]

Hi Norbert,

Kindly check Background under Appearance

Set up one image there which would remove the rotator from all the pages.

Regards,
Shri

[Sonl Sinha]

Hi Rob,

Alright. Great that you found it out.

Regards,
Shri

[Sonl Sinha]

Hi,

Thanks for the purchase. Here is what you can do. Kindly log into WordPress admin.

Click on Appearance>Theme Options>Layout Settings>Custom CSS

Paste this there: #thumb-tray {display:none !important;}

Let me know if this works.

Regards,
Shri

[Sonl Sinha]

Hi Faith,

Sorry about this. Have rectified the issue and uploaded the updated theme. Kindly re-download it to remove that link.

Regards,
Shri

[Sonl Sinha]

Hi,

Is it the theme stretch or the slider stretch you are worried about? Let us know.

Theme width managed by #wrapper within css and slider stretch different area.

Let us know which one.
Regards,
Shri

[Sonl Sinha]

Hi,

Make sure not more than 30-40 characters are written and make sure no html is written like special characters etc. If still a problem send us an email: [email protected] with WordPress admin details.

Regards,
Shri

[Sonl Sinha]

Hi Alena,

Sorry for the trouble. Here is what you can do. In MacBook PRO don’t double click the zip but upload the zip directly via WordPress admin>Appearance>Themes>Add New and upload and activate.

Once done it is all same as the free version with updated/added features. I also have MacBook PRO.

If still you have troubles send us the WordPress admin details via email: [email protected]

Regards,
Shri

[Sonl Sinha]

Hi,

Sorry for the same.

Will update the theme today and send you access.

Regards,
Shri

[Sonl Sinha]

Hi,

Really apologize for all the troubles you are having.

Can we get ftp access and WordPress admin details via email: [email protected]

If you can send us those details we will quickly solve these problems for you and anything else you have.

Again sorry about the troubles you are having with the theme. We intend to make it up for you by our customer service.

Regards,
Shri

[Sonl Sinha]

Hi,

We did solve the problem of CSS. But pagination issues are related to WooCommerce and their plugin.

You can see here so many people complaining:
https://wordpress.org/support/topic/woocommerce-category-pagination-broken
https://wordpress.org/support/topic/pagination-problem-woocommerce
https://github.com/woothemes/woocommerce/issues/6220
https://github.com/woothemes/woocommerce/issues/942

Those issues are outside our scope of work.

Still if you aren’t able to resolve your problem by searching Google and checking the above links send us an email on Monday again via [email protected]

We will check once but again this has nothing to do with the theme or its coding.

Regards,
Shri

[Sonl Sinha]

Hi,

We are working on an upgrade of the theme as you suggested. Expect the upgrade by the end of this month.

Seasons Greetings and Warm Wishes from SKT Themes: http://ow.ly/Go5IC

Regards,
Shri

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