[Sonl Sinha]

Hi Robert,

This is a bug kindly send us WordPress admin and ftp details via email: [email protected]

We will do this and also update our theme for no possible bugs like this.

Sorry for your trouble.

Regards,
Shri

[Sonl Sinha]

You have a page template: Blog and go to a page and edit via wp-admin and select page template blog.

Regards,
Shri

[Sonl Sinha]

Hi,

We tried to solve your problem but the scripts loading up via footer for the homepage make it impossible for the navigation jquery to work and hence this is the problem.

Since we loaded up the footer in the homepage hence the navigation has become a problem.

Removing the footer solves the problem.

Regards,
Shri

[Sonl Sinha]

Hi,

Here is how you can add gallery page and set it up: http://sktthemesdemo.net/documentation/photo-world-documentation/#set-up-gallery-page

Let me know if this worked for you.

Regards,
Shri

[Sonl Sinha]

Hi,
Do the following: Share your link on Facebook then on the top click on Add Photos/Videos and add the photo/screenshot of your homepage. And click on post. It will appear with the picture as well as the link.

This happens only on homepage due to the script causing us not to share thumbnails. Rest anywhere on the site you share it on facebook picks up the image.

Regards,
Shri

[Sonl Sinha]

Hi Michael,

No the update was a month ago. We didn’t update SKT Full Width FREE theme for a while.

However since you have purchase in September. Kindly re download the theme by going to sktthemes.net/my-account/

using email id of purchase and password (forgot password link is there if you forgot).

Once downloaded you will have to unzip the files and upload it using ftp over the old pro version to update the files.

In case you want us to do this send us ftp details at our email: [email protected]

Regards,
Shri

[Sonl Sinha]

Hi Heather,

Couldn’t understand how gold menu disappears. Can you help us by sending screenshots or may be a screencast or screengrab of how this is happening.

Please mention the android phone and its make with resolution and the browser you use in it. We can then do some real testing also if possible.

Regards,
Shri

[Sonl Sinha]

Hi Heather,

Just mention the username and it will automatically pick up the rest.

No need to have the full link of twitter.

Regards,
Shri

[Sonl Sinha]

Hi Seb,

Sorry for your trouble.

Kindly send us the WordPress admin details on email: [email protected] we will set up the theme exactly like demo and also answer further if any questions arise.

Again apologize we are currently revamping all our themes to make it just 1 single click install.

Regards,
Shri

[Sonl Sinha]

There are no sections in SKT Full Width theme so not sure how come you are getting sections.

Installation is documented here: http://sktthemesdemo.net/documentation/full-width-documentation/#installing-theme

In case still you have difficulty as mentioned in email reply to you send us WordPress admin details via email: [email protected]

We will take care to install the theme for you.

Regards,
Shri

[Sonl Sinha]

Hi,

We are still working on the documentation of the themes. Once done we will send you the link. Let us know how nimble portfolio worked for you.

Regards,
Shri

[Sonl Sinha]

Hi,

Kindly check section 2 within Appearance>Theme Options>Sections. There the photo of the profile needs to be changed.

All you need to do is upload your image using WordPress “Media” Click add new. and upload your image and once uploaded take the path of the image or URL of the image like shown here: http://en.support.files.wordpress.com/2008/12/edit-image-screen.png?w=500&h=264

This shows use of Media: http://en.support.wordpress.com/media/

Once uploaded change the url of the image we have used with yours.

Let us know if you still run into problems. We can help you further by doing this for you.

Regards,
Shri

[Sonl Sinha]

Hi,

It appears that we never replied back to you. We apologize for this terrible mistake. Normally we reply within 1 day at the max.

Let us know if your problem was solved. Kindly send us any other queries if you have.

Regards,
Shri

[Sonl Sinha]

Hi,

In case you run into problems of installation just send us the WordPress admin details and ftp details via email: [email protected]

We will set up the theme for you.

Regards,
Shri

[Sonl Sinha]

Hi,

It has been documented here: http://sktthemesdemo.net/documentation/full-width-documentation/#upgrading-to-pro-version

Please let us know if you run into any problems.

Regards,
Shri

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