Ufuoma Emerhor

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Viewing 15 posts - 16 through 30 (of 53 total)
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  • in reply to: Gallery Issues on Jewellery Theme #127150
    Ufuoma EmerhorUfuoma Emerhor
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    Member since: June 17, 2015

    Thanks for this. The colours now enlarge when you hover over them. I’m really happy about this!

    The other issues remain, however. I look forward to your support/feedback on them.

    Sincerely, Ufuoma.

    in reply to: Gallery Issues on Jewellery Theme #127088
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    Member since: June 17, 2015

    Thanks a lot! Those two issues have been resolved!

    Can you please still help? I have a couple more things I’d like to resolve with this theme, and I’m a bit stuck.

    1. How do I get the items on the Shop page to appear order of the latest by default? It is fixed at ‘popularity’, and I’m not able to manipulate the order of the items. Please see the screenshot.

    https://www.elvirajude.com/wp-content/uploads/2019/07/Shop-Order.png

    2. How do I get the colours to enlarge when the mouse hovers over them, instead of showing the colour label and price? See a screenshot of one of the product pages.

    https://www.elvirajude.com/wp-content/uploads/2019/07/Colour-Options.png

    3. My client thinks that the video on the homepage is blurry. How can that be worked upon so that it is sharper?

    Thanks so much!

    Sincerely, Ufuoma.

    in reply to: Gallery Issues on Jewellery Theme #126601
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    I’m sorry, I don’t know what you mean. Where am I supposed to input this code and what is it for?

    in reply to: Gallery Issues on Jewellery Theme #126431
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    I’m sorry to keep on this thread. The product images do not show completely on mobile devices. They are still covered half-way with text on the homepage and archive pages. Please can you configure for the mobile device too?

    Also, when I click the top menu button (that is the three lines on the right hand side to open the menu bar) on my mobile screen, it doesn’t open. I don’t know why that is. Can you look into this also?

    Thanks a lot for your help!

    in reply to: Gallery Issues on Jewellery Theme #126427
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    Okay, I’ve seen what the problem is. And it is resolved. Thanks!

    in reply to: Gallery Issues on Jewellery Theme #126426
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    Member since: June 17, 2015

    Actually, there’s still a problem. I wanted to change the pictures in the Jewellery Gallery, which are the pictures for the designer’s Look Book. However, when I changed two of them and checked the link to view, https://elvirajude.com/lion-heart-collection, the images didn’t change. All the old pictures are still showing.

    Please can you look into this? Thanks!

    in reply to: Gallery Issues on Jewellery Theme #126399
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    It’s fixed! Thanks so much!

    in reply to: Gallery Issues on Jewellery Theme #126379
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    Member since: June 17, 2015

    I know you’re probably very busy. I just want to know if there’s an update on this. I want the site to go live tomorrow, if possible. Thanks!

    in reply to: Gallery Issues on Jewellery Theme #126357
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    Hi Dave,

    I appreciate the help you’ve given. I was able to resolve the issues with the videos over the weekend. Thanks for adjusting the display of the product images. The full display mode on the shop and archives are also an improvement.

    I can see you made adjustments to the display of the main image on the product page, but it still doesn’t look very sharp. Especially when compared with the featured products beneath. If you can still work on this, I’d appreciate it.

    Regarding the first point about the WordPress Gallery, do check this screenshot I took of the gallery I made in the backend:

    https://www.elvirajude.com/wp-content/uploads/2019/07/Wordpress-Gallery-not-visible-on-the-frontend.png

    This is how it appears in the frontend:

    https://www.elvirajude.com/wp-content/uploads/2019/07/Jewellery-Theme-Gallery-overrides-Wordpress-settings.png

    It is showing the images on the Jewellery Gallery. When I’ve deleted the images in the Jewellery gallery to force the WordPress gallery to show, it says that there are no images in my gallery!

    Thanks for all you help!

    in reply to: Gallery Issues on Jewellery Theme #126325
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    My apologies. This has been done now. Thanks!

    in reply to: Gallery Issues on Jewellery Theme #126324
    Ufuoma EmerhorUfuoma Emerhor
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    • Topics: 16
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    • Total: 69
    Member since: June 17, 2015

    Hi, I already did. That was my previous response to you yesterday. I sent it to support@skt….

    in reply to: Gallery Issues on Jewellery Theme #126319
    Ufuoma EmerhorUfuoma Emerhor
    Participant
    • Topics: 16
    • Replies: 53
    • Total: 69
    Member since: June 17, 2015

    Good morning! I just want to know if there is an update on this issue. Thanks.

    in reply to: Gallery Issues on Jewellery Theme #126287
    Ufuoma EmerhorUfuoma Emerhor
    Participant
    • Topics: 16
    • Replies: 53
    • Total: 69
    Member since: June 17, 2015

    I’ve sent login details to support@

    Thanks for your prompt assistance.

    Sincerely, Ufuoma.

    in reply to: Gallery Issues on Jewellery Theme #126227
    Ufuoma EmerhorUfuoma Emerhor
    Participant
    • Topics: 16
    • Replies: 53
    • Total: 69
    Member since: June 17, 2015

    Thank You. I am a few having issues on https://elvirajude.com with the Jewellery Theme.

    1. The Jewellery Gallery overwrites WordPress Gallery, so I can’t create galleries in WordPress. They only display the images in the Jewelery Gallery.
    2. On the product pages only, the display images are blurry. Even after resizing, they remain blurry and don’t look good, until you hover and zoom in.
    3. On the homepage, under Top Products, the images should appear in full, instead of being covered half-way by text.
    4. How do I get a video on the slider? Must I use another slider plugin?
    5. Also, the SKT builder keeps saying my video is too big. Is there a way to adjust this setting? The video has been resized, but it is a 1 minute promo video (preview at https://elvirajude.com/promo)

    Thank you!

    in reply to: Reviews and Testimonials #125967
    Ufuoma EmerhorUfuoma Emerhor
    Participant
    • Topics: 16
    • Replies: 53
    • Total: 69
    Member since: June 17, 2015

    Their themes are amazing, diverse and very customisable. They are also responsive and support when issues arise. I recommend.

Viewing 15 posts - 16 through 30 (of 53 total)