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I have sent those details on Monday to the provided mail address…
I just got blocked again… Is that related to you guys investigating?
Hi,
I just sent the information by email.
Thanks!
So me not being able to open my widget page (let alone make changes) is not theme related? Just opening the page is already causing issues…
Just with the widget section open (without touching anything) there’s an instant 1600 request on the hosting server… Something aint right! Maybe this helps?
https://we.tl/t-MDee7c8xhz
I have multiple plugins disabled now, mostly widget related. At least I don’t get blocked anymore. But I want to change something in my widgets/sidebar and am afraid to do so now…
Okay, will do! Hopefully it will get sorted… Thanks.
Should I then contact Jetpack about this instead of you?
And is everything with my theme okay? I paid in January for updates and support, but don’t see/have the order in my account? The last one showing is from last year…
How did this just happen? I never (in all the years having the website) had this happening before… And I have been using Jetpack since the beginning.
Just did as you suggested, pretty ugly looking though: https://saudadesdeportugal.nl/quinta-vida-bob3/ Not really theme worthy.
And the issue with sharing on social media still exists…
I just checked my website. Featured images and single images in articles are fine. Galleries (in articles) however… Still blanc! You can see an example here: https://saudadesdeportugal.nl/alto-alentejo-middenstand/
And when sharing on social media images also don’t load/show.
Okay, so everything with my theme is fine?
I did that first when the problem started occurring. Even with all plugins disabled the problem still exists. After chatting with your colleague, it seems the theme is the problem…? Can you please check with him (Sonnal Sinha)?
That order number was from last year…
I can’t find the one for this year, even though I paid for it on 1st January 2023 ($18).Ehm, how did that happen? I automatically pay every year (in January – order 51112) to extend.
